Merchant was rude. In fact pretty sure he wa smoking up in his truck as I arrived. Got friendlier as the visit went on but the location is a dump. Drove past the western location as requested and numerous trucks in the lot so not sure why I was directed here. When I arrived in Palm Springs the transaction was incorrect and they said I was supposed to drop it off in long beach. No incorrect. Cathedral location city very good.
Claude S.
A1 Electronic Recyclings
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Los Angeles, CA 90043
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Horrible experience! I took the time to do all precheck in requirements and I still had to wait almost an hour to get the truck. They didn't have my license info, the truck arrived late, gas was low, they didn't have the dolly I requested so we had to go to another location. Just an all-around terrible experience. I will never….
GABRIDALE W.The location and address isn't visible also the employee was sleep and I didn't even realize he worked their. I uploaded my driver's license through my cell phone and I was very uncomfortable with the atmosphere and process. It was a car tire left in the cargo van which I had to take out because I was moving clothes. Lastly, the location was closed when I returned the truck and luckily my daughter noticed the drop box because the parking and return was horrible. For $97 dollars I feel robbed.
Bernice B.Extend hours
Nina T.The check in process was extremely unprofessional. The attendant had me give my personal information to a man on speaker phone while another customer was present. This made me feel extremely insecure for my identity being stolen. He did not give me the option to talk with the person on the phone so I did not know who I was talking too. Additionally, this transaction took place in a parking lot and not in an office. The sites knew I had a 6 PM drop off however their return instructions did not accommodate this drop off and I had to contact customer service to find out where to drop this off. I could not drop the truck off at the lot because it was locked and closed before the time listed on the website. It was frustrating to arrive at 4:50 to drop the truck off and have the lot closed. The website says it closes at 5 PM on a Sunday. Note: I was there before they were supposed to closed however they took the liberty of closing early. This was an extremely unprofessional experience from start to finish and I would definitely not recommend this site to anyone. I will be posting a review on all of the review platforms.
matthew H.