I made my reservation saying I'd pick up at this location and drop it off at another one closer to me, 20 minutes away. When I picked up the truck, it was telling me to drop it off at this same location. A call to customer service got me nowhere, so I had to drive several miles out of my way to drop this truck off, which cost me more overall. I feel like it was a scam to get more money out of me. I will not be using Uhaul anymore.
April S
Stop N Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Loudon, TN 37774
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The site host was very responsive and was accommodating to some schedule changes. My only negative is the online checkout procedure with all the photos and everything is very cumbersome.
Diane VNothing.
MARK TThe location was closed, so I did not deal with the personnel. So it’s not that the person was not helpful there was no one there to ask them for help if I needed them.
MARISELA DNo one was at the location when I picked it up
JAY C