Guy at the front desk was very rude. I rented the truck between 830am and 1230pm, i was i going to make it. Jokingly i said i hope so. He rolled his eyes and said he had someone else needing that truck at 1230pm. He asked to confirm my phone numer. He asked if i had received a txt from him, i said yes. After standing there in complete silence for 5 or so mins. He sits back in his chair and asked if i received a txt. He never said open it to complete verification waisted 15min into my rental time. After getting all of that completed he said to have it back by 12pm. After leaving the parking lot, he calls and tells me that he did not give me the utility doly i rented as well. I was already 3 miles away and wasn't going back to deal with him. I was refunded my $7 but will never go to this location again.
Eva S
Bolton Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lubbock, TX 79424
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Personnel very professional, courteous and helpful. Wish everyone treated customers the way they do!
jerry jNot a thing . Was all great . Great customer service
Robert BGreat experience!
Jon JThey charged me for fuel when I returned it the exact same way I picked it up.
Joshua S