Uhaul is who messed up! Not the location, uhaul cancelled our reservation, not sure why? One hour later after booking another reservation to get the truck uhaul still wouldn't approve? Thank god for the location and their patience for waiting 45 minutes after they closed! Uhaul needs some serious help and organization! I got transferred over 5 times and still couldn't get an answer, luckily the location honored our word and conformation or we would still be waiting! Ridiculous!Alan S.
Trailer Rental & Towing in Madison, AL at Showroom Detailing
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Madison, AL 35757
Services dans cet établissement :
- Lun - mar : 9h am à 4h pm
- Mer : fermé
- Jeu - ven : 9h am à 4h pm
- Sam : 9h am à 12h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Madison, AL 35757
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
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I rented from this location over a month ago and they charged my account almost $300 for damages to the truck. Damages that I DID NOT CAUSE! How is it that they've just noticed damages a month later?! Just another group of low-lifes SCAMMING innocent people!!!Miriam T.
U-haul is the only way for the highwaysJason D.
We live in Huntsville and UHaul sent us to Madison but the lady helping us was very nice and helped us alot.Robert H.
The location was closed when I went there. They did not check when I was coming to pick the truck. I waited over 45 minutes and the person came to give me the keys. Moreover, the phone number does not work.NIshanth G.
Uhaul sucks and the location I rented from I will NEVER RENT FROM UHAUL EVER AGAINDanielle M.
We arrived at the rental location at our pick-up time (9am) to find no one there. We were unable to contact anyone as the number is listed as â€œno longer availableâ€. No one arrived for 40 minutes, though they did eventually reach out to me to inform me they were running late. Please note, your Field Manager, Justin, was very helpful through all this. Thanks to him, my overall opinion of Uhaul is good; however, I would not suggest that pick-up location.Linda N.
I turned in my rental truck on Saturday around noon with 1/3 tank of gas. I got the truck around 1:30 pm on Friday. When I received my invoice it showed I did not return it until Sunday with 1/4 tank of gas. I will say the lady attendant was very nice and polite. I'm just disappointed about the extra day charge and the gas. I ended up needing only 1 day not two.Walter G.
Young lady that opened this morning was incredible. I will definitely rent from this location again. Very convenient and she was excellent. Didn't take but a second, will recommend to all my friends.Stephen H.
Returned the trailer at 12:45 and nobody there. Closing is at 4:00 pm. Waited 35 minutes and still no one. Left notes but still caused worry leaving it. Called uhaul and got no helpful adviceRobert S.
My contract was for six days, I kept the vehicle less than 48 hours. A week later I was billed extra for keeping the vehicle an extra day (7 days) and the drop off location has not responded to my calls.Robert S.
Rental location did a great job!Rick R.
My vehicle was filthy when I picked it up. I'm disappointed in Uhaul customer service that no one contacted me during the rental or afterwards when I notified UHaul of the unsanitary vehicle at the time of pickup.Kimberly W.
Needed truck for Sunday and was charged for Sat-Mon instead of just 1 dayAnthony M.
Very helpful and friendly.Karl K.
The gentleman was very nice and helpful. It would have been better if he had turned to volume down on his TV. I could barely understand what he was saying because of the background noise.bruce G.
Van was not swept out when I picked it upYvonne C.
Keep up the good work.ralph R.
I read somewhere that they would call 24 hours in advance to confirm, and they did not. I called because I was concerned about the trailer being there since I didn't get a phone call, know one answered.Diane D.
They were closed on the turn in day, even though UHaul.com thought it was open that day. Had to call UHaul.com and perform truck turn in over the phone.Michael F.
Get rid of the 24/7 checkout app. It was tedious and omplicated. Would never use again.mike K.
Brian did a fantastic job and it was a great experience. Will use frequently in the future and recommend widely! thank you.Keith V.
Clean the uhaul from inside AND outside a bit better.Priyank B.
The staff was very attentive and helpful to my needs.carlton B.
First we were not given a hard copy of our rental contract which turned into an issue when we went to turn in the truck in Jacksonville, AL. Second we were told to turn in the truck clean, but the cab was full of food crumbs and clearly the trailer was not sweep out.Garry C.