Kim Laney was very nice and helpful. Pickup and return process was very easy and smooth.MICHELE F.
Trailer Rental & Towing in Madison, AL at IStorage Castle Dr
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Madison, AL 35758
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 10h30 am à 5h30 pm
- Sam : 10h am à 4h30 pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Madison, AL 35758
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 5,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Make the checkout process much easier.Josh V.
U-Haul graciously asked me for a review. However, they NEVER sent me a reservation confirmation or receipt. The app for dropping off the rental after hours was decent. Except that when the pricing and passcode for the key drop off appeared, it stayed on screen for less than 10 seconds. Not long enough to screen shot or memorize the passcode. And NO email with the receipt was received. And there is nowhere in the app that I can find a receipt. In this age of online business, this is a HUGE failure.CHERIE C.
Clean the vehicleQuintiila W.
Nothing everything to include the service was excellent.Brian H.
I was able to schedule a cargo van online the day before pickup...it was super easy and convenient. Everybody went out of their way to be friendly and helpful...thanks!Elizabeth A.
I did not make my reservation for this location and was never informed that it had been moved here until I showed up this morning at my originally requested location only to find out I had to drive across town to get the van I needed. I rated the location just fine, but Uhaul's overall service was poor.Scott D.
Cleaner vehicle.John S.
Kim Laney made my reservation and checked me back in. She was professional and efficient. I give her and the rental location 5 stars Jim Rutkowskijames R.
The outside of the van was filthy but the inside was ok. The process to reserve and rent was lengthy and redundant. The agent at the location asked lots of the same questions I had already answered as part of my reservation. She did no know you could add an additional driver. We were not allowed access inside the office without a mask but there was another employee that came in smoking with no mask on.Cathy W.
Kim saved the day at iStorage. So helpful!JORDAN S.
Please check tires on all of your rentals. ThanksLouvina G.
Agent was friendly and professional. Very accomodating in helping me get started.ROY R.
The location and service rep were great, however, the uhaul was NOT great. The gas gauge is broken and would not register the amount of gasoline we put into the tank and therefore we overpaid by 3x what we should have for the usage. Were an active duty military family who live and work in a community with lots of others who move frequently. We will not be recommending this location or its uhaul. Fix your truck and its gas gauge!!!!!!!!Brian K.
Kim was an amazing person and manager. She even walked me to the UHAUL in the rain with an umbrella. She went over and beyond my expectations. Thank you so much!ANDREW S.
Folks there were very nice to work with on the rental. The truck was very clean.Jonathan F.
cab of truck was not well cleaned...sticky spills on floor...myron C.
I see no need for improvement. This was easy as can be. Paige was awesome to work with as well!ricky S.
Dropped off a small iPhone found on the dashboard with the key.linda W.
When I arrived to drop off the truck, there wasn't any clear information on where to drop the truck off. There was only 1 car parking spot and the truck wouldn't fit there. The area wasn't well lit. The next day when I went to sort things out, the lady that helped was very helpful and we got things straightened out quickly.JD C.
This was my second excellent rental with you this year. Thank you so much!Johnny M.
Was called the day before that the vehicle was confirmed and available. The mobile pick-up process was quick and efficient. Would definitely use this location again for future needs.calven S.
Super easy. New van. Excellent!michael K.
Great experienceDanny G.
This location was closed when I arrived. It also wasn't my preferred location to pick up my truck (I specified a location then it what changed without any other notification aside from one email). I purposefully picked the location I did because they were open later. I prefer to deal with a human rather than an app. Although the 5 or so humans I did deal with while I had the truck were almost as unhelpful as the app was. I was very displeased by the service I received from all but one Uhaul employees that I dealt with. I was given terrible service & will never use Uhaul again for any moves that I have in the future.Megan E.