I paid 10 $for a furniture hand cart to be in the vehicle and there wasn't one. Uhaul.com never provided me with a 3 digit pin to obtain the key for the uhaul. I was expecting to walk in, get a key by showing ID and leaving because I had done an online check in. It's not the facilities (the employees are extremely nice there) fault but Uhaul.com for their lack of organization.Michelle D.
Trailer Rental & Towing in Menomonie, WI at Integrity Auto Care
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Menomonie, WI 54751
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Menomonie, WI 54751
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The location and the local staff were great. The truck worked great as well. The Uhaul app for the check-out and return process was awful.Jeff W.
Integrity Auto is an excellent and dependable resource for UW Stout students and families.Angel V.
You can have the rental item at the location on the day of pick up. There's a reason you can select a pick up site and an item- not one or the other. I rented a trailer to haul a vehicle 72 miles, I had to drive 41 miles to pick up the trailer and then drive back the 41 miles back home to load my vehicle, just to drive the 72 miles and drive past the Uhaul location I picked the trailer up at.Matthew O.
When using the online pickup, UHaul did not state that to pick up the truck, alternate contact, passport, work or other information was needed. This unnecessarily sowed the process. This information has not been needed for counter pickups in the past, so it was a surprise that this information was needed. Understanding that this is new for both UHual and the customer, I would expect UHaul to better help the customer to be ready for a speedy pickup. The customer service agent Danielle was very helpful. Also, suggest that you provide the option of 2 alternate contacts on the initial form, since few people will have a passport, company contact or the other option (I forget what it was), with them as a normal course of picking up a rental truckJames S.
Make sure the equipment is clean. Pay close detail to how clean the cab of the rental truck is before renting it out to customers. Nothing shows how unprofessional a vehicle rental location is more than having a dirty seat, floor, steering wheel, and dashboard where the driver and passengers sit. Also charge customers in a timely manner. I did not receive my bill until almost a month after using Uhaul's service's.CHRIS G.
The u-haul I started with has not sent my invoice receipt not sure how I get that the contract number is 99007571robert S.
This was a great experience and we would rent there again. Great Job!Richard N.
I wish U-Haul's website made it easier to tell pricing differences before checkout. Ended up spending an extra $30 I didn't expect because of the way you book online. The experience of pickup and drop off was easy, and after understanding the website better, I would be prepared to rent through U-Haul again.Brittney L.
this entire experience was the worst moving experience of my life, and there have been many. the problem was with the reservation system and the various "customer service" reps along the way, not with the specific pick up and drop off locations or the staff there. Since i already tried to make a verbal complaint and was told someone "would get back to me" (which didn't happen, of course) i am guessing there is no way to ever get true customer service from whomever is behind this poorly run operation.JULIE P.
Need a bigger sign could not fine it. Took a whileCarol K.
It looked dirty and poorly maintainedPierre M.
Individual locations are fine. It's the booking process that is terrible. My booking was booked and cancelled twice, because of bad information. They would book me and then cancel because they found out later that there was no trailer available at the location they booked.Sam T.
I've rented several U-Hauls over my lifetime and this location is the best and easiest.GERRY K.
The app and the website gave me a lot of issues and ended up being a large blemish on my experience. The location was great though! Super nice and easy to work with, truck was well kept.Jack H.
Super fast in and out. Equiptment did exactly what it was exposed to do. Super friendly people, answered all my questions. Great place to rent uhaulsJEREMY W.
I would only recommend this pick up location for when they are open. The keys were not in the lock box that they were supposed to be in, and it took about an hour extra to be able to have Uhaul contact them to get the code for the other box.Curt J.
The staff asked my husband to unhook the trailer. He told them "NO"...but a white haired guy should not even have been asked to unhook the trailer. RUDE!Ronald M.
Betterand bigger parking area to drop off vehicles.ANGELICA M.
Vehicles are parked next to closed business, improve signage showing where the actual business office is.Steve L.
Make sure to remove the manureNora H.
The only problem was the online service but which after I figured it out it was okterri A.
Everything went well and everything worked well.Eric L.
Was what I was hoping for... good experience!Jeff P.