It took over 30 minutes to drop off the truck since the app would not work and kept asking me to try later. I was not told to create an account when I picked up the truck, and when I wanted to drop it off, it asked me to sign in to my account. On a very busy day of moving, i had no time to waste, and yet I had no choice but to sit there and wait on the phone for assistance (that ended up helping me by asking me to log into the website, which meant I didn't even need to download the app that wouldn't work).
Christopher E.
Desert Mercantile
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mesa, AZ 85202
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
U-Haul had their whole system out the day we were suppose to grab the truck. The gal who was taking care of me handled it exceptionally well and kept apologizing for everything as if it were her fault. Things happen and her calmness kept me calm. Although it wasn't a rush to move. She made sure to call me once system was back on so I could be first to get my truck.
MATTHEW H.Have better customer service when your equipment breaks down and offer to get customer a replacement vehicle as soon as it breaks down. Have better communication between all locations so customer doesn't get over charged cause y'all not taking proper notes on what happened
leola H.Make sure that the vans and trucks are clean for the next person to use.
eduardo D.Great and friendly customer service. The only issue I had with the equipment was the fact the the passenger side view Mirra was lose and any bump I would hit would cause the mirror to swing.
victo R.