The uhaul location looks closed - I was concerned that I was in the wrong place until I happened to see a Uhaul dolly in the furniture store. The back of the uhaul was not swept, there was a water bottle in the cab and paperwork from the previous guest - implying it was not cleaned. We were going to San Diego and started with a quarter of a tank of gas which isn't a big deal but the last thing you want to do before going on a trip is fueling up a $100 gas tank.
Michael B.
Best Buy Furniture & Mattress
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mesa, AZ 85202
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 2,5 - Cote moyenne des clients
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The whole process kenda we ent bad front the beginning. The origrnal shop didn't have the truck and the second one didn't have a utility dolly.
david D.I had a terrible experience. Your web site does not match your logistics on the ground. Promised equipment was not available. I was told to do a remote checking but it wasn't possible. I had to return 2 hours later to pick the truck up during store hours. The dolly I reserved wasn't available but the furniture pads from the previous user were in the truck. The truck was fine. But all the logistics surrounding it were a $hit-show. The guy at the location did his best but you simply don't have the capability of providing the service your website promises. I'll be using Ryder or Penske next time. BTW I was told I would get a $50 refund for the screwups but the email I received said it would be$37. The money isn't that important but it shows again how screwed up your internals are. Fire your CEO and fix your company.
Mark B.Be prepared and have keys to truck ready when customer arrives. The keys for the truck I reserved could not be found so he had to give me a different truck which now has caused problems.
Justin K.Guy found outside smoking a cigarette. Little to no signage.
Cailin O.