I've never had a problem with this location. Maria and staff are always so helpful and pleasant to deal with. Thank You Ives Dairy Self Storage U Haul..always have been a 5 ⭐ in my book. I've been renting at this location for the last nine years.
ROJEANA C
Ives Dairy Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Miami, FL 33179
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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I was disappointed the Place I reserved the truck didn't have it on the morning I had to drive to another place which they had it. the place said they would have it no problem but made me go out of my way and I was on a time line...The place i was sent to was great the one I reserved it never go there again
THOMAS LIf a customer arrives 10 minutes before opening and there is a Van sitting right outside that I requested. They shouldn't make them wait 10 minutes until they open. They should service him right away. They said to me. We don't open until 9 AM because some trucks are returned at that time. Understandable. But when there's a Van sitting outside when that was mentioned and that's the one they give me it's unacceptable.
MARCEL MExcelente
Ilan RA 10' Truck and dolly was rented and used for only 9 hours and returned the same day at afterhours. We returned the key in the dropoff box as instructed but we were charged for two days anyway. We have called and spoken to the manager but she refused to believe us that we actually returned the truck the same night. Security cameras will easily confirm the drop-off date and time but manager refused anyway. This is terrible customer service. Do not return equipment here when the office is closed or they will charge you for an additional day!
Hector G