Super nice service, thank youcynthia A.
Trailer Rental & Towing in Milwaukee, WI at Kings In Trucking Express LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Milwaukee, WI 53218
Services dans cet établissement :
- Lun - dim : 9h am à 7h pm
Heures d'ouverture spéciales
- 4/17/2021 - 4/21/2021: Fermé
One-Way and In-Town Local Rentals in Milwaukee, WI 53218
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
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My original reservation was for Kenosha, WI but due to the lack of available trucks, I was directed to Milwaukee. When we arrived at 8am for a 7am pick-up no one was there and the place was locked up tighter than a drum. After calling the 800# for U-Haul we were instructed to wait until they get a hold of the sales manager for that location, who would need to get a hold of the owner of the business, who would try to get a hold of the employee who was â€œsupposedâ€ to be there. The sales manager did call me & tried to explain away the lack of someone not being there stating the owner had an illness in the family. He also stated that the employee was contacted and would be there in 20 minutes. So I waited. Twenty minutes passed and no one arrived. So I called the sales manager. He texted the employee and was told she was on her way. It was at least another 20minutes before she arrived. After filling out the paperwork & paying for the truck, we finally got the keys. The truck cab was not cleaned out, it was full of garbage. There was still some furniture left in the back of the truck and a 2wheel dolly, which we did not request. After removing the leftovers from the back of the truck, we asked for the 2 - dozen furniture pads we requested and paid for a week prior. She only had 4 to give to us. She stated that she would have to talk to her manager about issuing me a refund since she's not able to do that. To date, no refund was issued. The sales manager stated he would give me a $50 credit for the inconvenience and that was never issued either. If you have to rent a truck from U-Haul, make sure you go to a corporate location and not one of these satellite locations. They truly don't care about customer service.Eugenia R.
Thanks for the prompt service at such a short notice.Cynthia R.
I ran around for and hour trying to locate my reservation. The food town store or Bullard in Milwaukee wi was rude and very unprofessional tried to rent me a truck that was that hadn't cleaned the snow off.Lisa P.
Rev King was superb. Extremely helpful in teaching me how to load car on to trailer and securing it with the ratchet. Very hard to see location. Almost no signage at all. Could not tell it was a uhaul place because there is almost no Signs.scott R.
The interior of the cab had the scent of a dog and had animal hair in it. Although I initially requested contactless pickup at another location at 7:30 am, I was switched to this location about 33 hours or less prior to my scheduled pickup to a location that was not equipped to handle contactless pickup to an 8:30 am time, and the location did not open until 9 am. All of these changes were made with prior consultation. I arrived at 7:45 am and did not leave with the truck until 10:15 am. The UHaul "dispatch" I called twice after 8:15, Tiffany, told me twice that there was someone in the building and he was coming out momentarily. The gentleman, Dave, was not in the building and did not arrive at the location until just after 9:00 am. He had told me his first UHaul pickup on the schedule the night before was at 9:15 am. Further, I was not able to pay with my credit card because of an "internal error" from UHaul's payment software and needed to pay with cash, thus I had to put down an additional $100 for the deposit, that I still have not received back after returning the truck. This was an extremely poor customer service experience through and through, and although Dave at Kings In Trucking did the best he could given the situation, it was clear the complete lack of communication and incompetence was on the organizational practices of and systems at UHaul. It is most especially irritating because I was led to believe the contactless pickup would be more convenient and faster. I did not receive that and also lost at least three hours of my time and maybe even the $100 deposit on the truck, as I have my doubts whether or not UHaul be able to carry out sending the check back competently.jemermy G.