Not the greatest location, but the small drop off areas was fine. No one was at the motel. I did a self check out through the website which is very convenient and smooth.
James Q
Fort Henry Motel
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kingston, ON K7L4V1
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Manager called me from an American number, so almost didn't pick up as I don't usually pickup unknown/ unlisted numbers. Caller ID didn't show up as motel or U-Haul. Manager himself was not particularly friendly. Office smelled like someone had been smoking indoors for 50 years. Not good for people like me with allergies. Again did online check-out so shouldn't have needed to come inside/ do any additional forms or paperwork to hand over keys but had to wait. No extras at this location I.e. moving supplies or dollies.
Caitlynn RDoug was accommodating when we decided to switch the size of vehicle we wanted. He was efficient with the pick up and delivery process. He was very friendly and pleasant to work with
jillian GHuge disappointment to get a text the morning before informing me of location pick up change, actual truck size change, and 24/7 phone pick up on my phone requiring an ap. At a moment when we needed transport in an emergency situation. When a customer books for pick up at a location that is closed , or if fleet is not available in requested reservation, on date of request - they should be informed immediately. Despite the dodgy pick-up spot, the attendee was very helpful, knowledgeable and speedy.
Roshni DWas to pick up truck/ trailer combo. Turns out truck was in Kingston and trailer outside Kingston. Rented cube van instead which cost more. Why did they not let me know l needed to go to two locations? All worked out but not as planned. Greg.
GREG R