Truck and cab were not cleaned. Front headlight on passenger side inoperable, had to drive 70 miles in dark with one headlight, dangerous and illegal. Interior dome light did not work. Back light, near top on passenger side did not work, drivers side door knob on window handle came off. High pitched squeeling when driving, sounded like a bad belt. Vehicle was not clean nor well maintained which is dangerous.HEIDI S.
Trailer Rental & Towing in Monmouth Junction, NJ at Life Storage of Monmouth Junction
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Monmouth Junction, NJ 08852
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Jon and Will were so helpful and made everything so easy. We had planned to use the contactless pickup using my iPhone, but the doing everything in person was so much easier we dropped the iPhone idea.Edward M.
All went as smooth as ever could eish. Staff, equipment, website, process. Very, very good. Many thanx. For me, a move - with all it's problems - has never been made harder due to my experience with uhaul. Many ThanxAndrew L.
1 IF YOUR SCHEDULING WEBSITE AND THE CONFIRMING CALL INSIST THAT THERE WILL BE CONTACTLESS PICK UP AVAILABLE- MAKE IT SO. WEBSITE ON MORNIGN OF PICK UP SAID I HAD TO WAIT ANOTHER 1.5 HRS FOR LOCATION TO OPEN. 2 THE ONLINE PHOTOS OF THE TRUCK FAILED TO DISPLAY A LARGE SCRAPE ON THE SIDE DOOR, AND THE PICUTURES WERE OF POOR RESOLUTION SO I IMAGINE IT WOULD BE EASY FOR PEOPLE TO MISS SCRAPES AND SUCH GET UNFAIRLY HELD TO ACCOUNT. THE TRUCK WAS CLEAN AND HANDELED WELL. IT WAS THE UHAUL ONLINE SERVICE THAT FELL DOWNROBERT K.
I reserved a vehicle for after hours pick up with the following additions: Hand truck Dolly Packing blankets I checked the vehicle, and it contained only an appliance mover (not a hand truck for moving boxes that I requested). The Dolly and packing blankets were not provided. I was charged for all of the items, including the missing ones. So I called U-haul, waited on hold for 35 minutes (no exaggeration) only to be told that that I had to call another phone number. I call that number, waited for about 20 minutes, got frustrated, and hung up. It totaled to about $24. Not a huge sum, but it is the principle at this point. Very disappointed.William M.
they charged me like 20 miles more than I drove itHECTOR A.
Not all the equipment I rented was available.Rui C.
Great customer service -thanks!Deborah M.
The uhaul rep on the phone was horrible they messed up my reservation and then lied and said the truck was not available for 24/7 after we were dropped off and went thru the verification process for mobile pick up. The rep claimed he was a manager and tried to send me to another location 10 miles away in another city. Terrible!Sharae C.
Customer service was great.Keisha W.
I was charged for a protection plan that I definitely did not choose when reserving online.Khaled M.
Vidal is a great representative of UHAUL. Thank you for the support.Michael M.
no commentsLavanya A.
No comment; great service.William B.
charged for fuel even though I filled up the tank to the correct level just prior to dropping off. will be leaving bad review on social media if not rectified crooksPatrick R.
Nice awesomeNikunj P.
Vehicle I got to return my sofa to Costco used for 2hrs it wasn't maintained clean. But when I return the vechicle I was charged with cleaning charges of 25$ This is not pleasant experience. So much hidden charges aren't good customer experience. I am not going to recommend any more friendsBALAJI R.
Modestly flaky hours, with unpredictable absences not covered, is the only issue. Not a deal-breaker.PIERRE E.
the gentleman that check me in was very nice and friendly. he made the transaction very smoothRoger Y.
We rented this same vehicle a few months ago and it stank of manure that someone had carried in it. Astonishingly, it still smells. Does no one ever clean these vehicles?Marjorie E.
Everything went smooth, everyone was friendly and helpful. Very satisfied !!Gabriel S.
Lauren was great,knowledgeable, friendly,patient and accomadating. Prices are competitive and units clean.however,the "5 foot depth is actually 4ft4inchesEdward M.
The right here is an incredible rip off. A dollar 29 a mile?Thomas E.
Inform the staff that prepaying online is available. I was told how he didn't get his 3%because i prepaid it. Actually insisted on running my credit card. I told him repeatedly it was already paid he kept insisting it wasmt. wasn'tKaren C.
Everything was easy and fast. And fairly priced Was the easiest part of my move. I moved everything myself ,rented a hand truck and moving was easyEdward D.