We went during open timings but door was locked. We called the number on google and person answered, which was helpful, and told us to drop off key. If we didn't do self-checkout express option then we would have been charged for any expense as no U-Haul representative was there to verify. U-Haul should clarify checkout procedure at this location as it was different than the representative told us at the place we picked truck up.
Monica R.
IM Practices Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Monmouth Junction, NJ 08852
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
SHOWED UP IN TIME HAD TO WAIT OVER 30 MINUTES FOR GETTING TRAIRLER PERSON LATE GOT TRAILER AND GOING DOWN ROAD GOT A CALL FROM UHAUL TO PULL OVER BECAUSE THEY FORGOT TO TIGHTIN THE TRAIRLER TO MY TRUCK LUCKY TRAILER DIDDNT COME AWAY FROM MY TRUCK COULD OF CAUSED A BAD SITUATION FEEL I SHOULD GET SOME CRET BACK OR FULL REFUND . THANK U SHAWN SCHULTZ
SHAWN S.Customer service was awful. Location charged for CDW even when I asked to not pay for it. Tried to call to request a refund. They will not answer the phone. Avoid this location.
Eric L.Making sure no dash lights are on (TOM)
Paul E.Had a one way drop off at IM practices Dropped off on Friday - same day picked up the trailer They never checked it in Got call from U Hail following week stating I still had thee trailer Called numerous times - multiple numbers & sent text messages with no response
Rich L.