We had a problem with our trailer lights connector and they helped us locate the problem. Very friendly and helpful.PAMELLA B.
Trailer Rental & Towing in Monterey, CA at J&J Auto Body
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Monterey, CA 93940
(Off Fremont Bl)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 8h am à 4h pm
- Ven : 8h am à 2h pm
- Sam - dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Monterey, CA 93940
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Very helpful fantastic serviceDAVID D.
These guys are great, when the other location was a massive FAIL even after reservation...these guys were on it! In, done and out... in less time than it took the other location to locate our reservation...that wasn't even there.JENNIFER B.
They were even kind enough to hold a pair of sunglasses I'd left behind. Even called in an attempt to return them, but my voicemail box was full. Great guys. Very helpful, diligent, competent and kind.Daniel F.
Was a confusing drop off site. There was not personnel as they are closed on the weekends. I had been calling the 1-800 number listed on the contract as the number to call before returning but no answer for 2 days. I could have returned it early but that didn't happen. Was a little suspect and not somewhere I would choose to patronize.william F.
The location said they were opened until 2:00, I arrived @1:15 and no one was there. I was able to speak with Wanda on the phone who tried to get in touch with someone @ the office but was not able to. I was instructed to leave the keys in the drop box and I did.Deborah C.
I was very happyFADI H.
Great customer service!Louwrens L.
Did not like the shelf check out. It was stressful.roger W.
Yes, but only to drop off a one-way truck.RICHARD N.
The location and staff were extremely helpful, but my rental was only available nearly 24 hours later than my original reservation which was made months earlier. This was extremely inconvenient and essentially increased my total travel time by a day and made my overall experience much more stressful. The staff at the location gave me what seemed to be the highest discount they could offer, but that didn't compensate for my lost time, stress, and additional travel costs. Corporate Uhaul needs to do better at helping their local offices meet customers needs.VIKTOR T.
The reason I rated this location poorly is because the location was changed on us the night before pickup. We had reserved a trailer in Santa Cruz,CA and the night before I received a phone call that our trailer was in Monterey 45 miles away. This change resulted in us having to drive an extra hour and a half to pick up the trailer. The location was also a little difficult to find. We were not happy with this unexpected change as we were on a very tight time schedule and this caused us an unnecessary delay. There was the additional added gas expense to drive there. I feel we should have been compensated for the expense and inconvenience.ANN P.
This was a random place to drop off the truck. There were other locations and I am not sure why this one was selected. It is down an out of the way road behind a tall chain-link fence with a do not enter sign. It was hard to find the driveway and there were no clear parking spaces. It was ran-down building and lot.SANDRA R.
Highly recommended!! They made the process fast and easy.jaun Z.
The gentleman who helped at J&J was very helpful and courteous.Alec H.
I have been coming here for years . Way better than the U hail center.John C.
Jimmy was a perfect gentleman. We are finally moved in!Walter A.
Jimmy and his team were great! Professional and complete gentlemen. Thank You!Walter A.
Dropped off vehicle when they were closed. Unfortunately left my car key but Jimmy called me to let me know.Sandee P.
This small location was perfectly efficient but does not equal the street presence and professionalism seen at major uhaul facilities.David C.
Great experience on both ends!Patricia H.
Nice folks, it's abit out of the way, the truck was dirty and smelled of cigarettes. My biggest complaint is that I wasn't clear on the exact 24 hour rental on a one way rental. I picked up the truck early only to have it sit in my driveway until the next morning, and when I didn't get it back within the 24hours (2.5 hours late), the drop off facility charged me an extra day. I should have picked up the truck at their closing time and would have saved an additional $73 bucks.Edward J.
People very nice and easy to deal with. Truck was clean and perfect for what we needed. Office is a total mess.Mark L.
I wanted to pick up at another location, but they made me drive to this location to get truck. I was NOT happy.Stephanie I.