The entire rental experience depends on having an available KEY for the truck. The key was locked in the gas station garage with no one in sight and I sat there calling and leaving messages for an hour. I almost had to ask someone to come get me from Chicago which would have been a 3 hour drive. Finally a garage employee showed up and found the key and I got on my way. I jumped through a lot of hoops to get to Monticello, and followed every procedure on the app. The situation was very stressful.
kenneth s
Sebens Garage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Monticello, IL 61856
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Great customer service
Ron CSebens Towing...always supports our community members. Great business! Keep up the good work! Thank you, Jackie, Dennis and Brent
peg bThe app seemed to have quite a few bugs which caused it to crash on multiple at pick-up and upon delivery. I was able to walk-in to the store front and get help from them getting the code, fortunately. Very helpful and kind staff!
Dustin RIt is a family garage and managed in that fashion. It served the purpose. .
Patricia H