Nothing! Both the ladies who checked me in and out were very pleasant and helped hookup and unhook the trailer.Donald M.
Trailer Rental & Towing in Morgantown, WV at Cheat Lake Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Morgantown, WV 26508
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Morgantown, WV 26508
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The employees were very nice, but due to changing drop off location I requested a few miles. The ee said she felt I had enough but I fell a few miles short. What's irritating with Uhaul is I had to travel almost 100 miles more to pick up and probably put too much gas in. So, you all had the gall to charge me $1.98 for over mileage. I know its not much, but thought it was pretty much bad customer service to do that. Unfortunately, if at all possible I will not rent another Uhaul.David K.
I almost paid severely for this location's laziness. A day before my reservation, someone from u-haul called and told me that the 15 foot truck I reserved was not available and that they had altered my reservation to a 20 foot truck at a different location, supposedly at no extra cost to me. When I arrived, they tried to charge me for the price of the 20 foot truck. I eventually got it for the original price of the reservation, but still ended up paying more in gas and being inconvenienced by driving the much larger truck size. However, after my reservation was altered by u-haul, this location failed to update my destination. They tried once to search for my destination and then told me to â€œcall a uhaul location close to your destination and ask if you can drop it off there even though you aren't in their system.â€ I did this at the destination, and was told I would be fined $190 for a wrong destination fee if I chose to â€œincorrectlyâ€ drop it off (at the location I originally had on my reservation, which u-haul changed, and was too lazy to fix). Luckily, I called customer service and they were able to change the destination for me, but I shouldn't have had to go to that hassle to begin with.William K.
The manager was absolutely fantastic! I cannot recommend this location enough.Marcus H.
This was a great experience. The owners were so nice and the location as well as the truck were super clean. If I ever have to rent again, I'd want to do it here!Heather W.
You are just doing fineMelaine K.
Provide blankets protective coverings, straps.Christina Lynn M.
Great customer service.John M.
The lady that helped me ( I believe her name was suzie) was very nice and knowledgeable of the equipment and made the experience very easy and nice!Dennis S.
Clean fast service do it againKevin S.
First time renting from this location. Great customer service!Sandy M.
Worker wandering around inside without mask. Not ideal in COVID times.Cole V.
I have no suggestions to make. Each rental from this location has been easy, swift and efficient with pleasant staff. Nothing but good things to say!! TRTim R.
They were very friendly and helpful. It was a great experience. The total cost was reasonable.Ed K.
Staff was polite and was efficient. Will use this location again for sure!Joshua U.
This was my second time renting from them and they're always so helpful. I'll definitely use them anytime I need a uhaul again.Deb D.
nothing very friendly and advisableRobert L.
Nothing! Was extremely clean, ran great, comfortable. No dolly in back, I didn't think about asking for one. Didn't know if it was included normally.Sue S.
Loved the office, very efficient and friendly.holly P.
Quick and easy pick up and drop off. All employees were super friendly and helpfulAmanda N.
Nothing, very good service.Paul K.
All are friendly, efficient and I've never had any long waits nor difficulty over several occasions now. Highly recommend this particular store.Tim R.
We had to change our drop off address. We were treated very poorly by the person where the truck was originally supposed to be dropped. He had spoken rudely. U Haul staff should have held our back when there as the issue but the U haul staff seem to side with the person at the original store at Pick n go at Cumberland on N Center StreetRAGNEEL B.
Very easy pick up and drop off. Truck and supplies were ready to go. Staff was extremely helpful.Judith D.
Staff was extremely knowledgeable, courteous, and respectful. Best UHaul experience!Thomas C.