The person that was working there didnt come and inspect the trailer when we dropped it off and gave us NO receipt.WILLIAM T.
Trailer Rental & Towing in Mount Carmel, SC at Mt Carmel Auto & Tires
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Mount Carmel, SC 29840
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Drop off was a field behind the auto shop; no one offered to help with the trailer. They did do the return from the online info (I had left the physical paperwork behind)GARY W.
This office is in disarray. The lady who apparently does the U-Haul business was not present when I arrived for my appointment. Once she showed up, she seemed confused about my information for the rental, even though I had previously registered on-line.Ernest C.
please hire more customer service personnel...i have emailed your company and called multiple times. long hold times and no reply at all to my emailChidale B.
I had a 0830 pick up. I arrived on the premises and there was no one around, it was a dead zone and cell phone reception was very poor. I had to use my friends phone to call. I called and still no answer. I eventually saw a gentleman and ask him for help. He called a lady and I had to wait for her to get there around 0915 she arrived. While she was polite she was not able to apply the $100 off I was told on the phone I would received for a last minute change in my pick up location and driving 1 hour away. She was not able to adjust the insurance fees and she took a very long time to get the paperwork right. I will never go there again.DAIANA W.
very pleasant experienceJohn S.
The drop off location at Mt. Carmel was great. Now the place I tried to drop it off in McCormick (Flip & Ridez) which was more convenient was no open during the posted hours. After waiting 15 minutes and still no one came I had to go to Mt. Carmel - almost 20 miles out of my way.. I was told I could drop off at any U-haul location. Was not the case.Stanley Y.
My first drop off location was not open except on weekends.Christopher G.
I do not appreciate being charged for an extra day even though I was attempting to bring back the truck within 24 hours of having rented the truck just because the agent closed down his computer 11 minutes prior. If this is how uhaul does business, I will go elsewhere next time.