More employees. Took 50 minutes to get the truck. And they rushed me to get the truck back
Location de remorque et remorquage à Mount Laurel, NJ chez U-Haul Moving & Storage of Mount Laurel
Déménagement en provenance/direction de Mount Laurel, NJ? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Mount Laurel, NJ 08054 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Mount Laurel, NJ
Les remorques fermées à Mount Laurel, NJ sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage of Mount Laurel!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Mount Laurel, NJ 08054. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage of Mount Laurel représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Mount Laurel, NJ conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Mount Laurel, NJ !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Representative liked to upcharge. me
I have rented trucks from this location many times in the past and my address and phone number has not changed but she could not find me in the system and treated me as a first time customer asking many questions. I am not happy about that and wondering what happen
Tiffany was great with whole rental process. Great with people. Will rent again.Thanks
Customer service is definitely a priority at this location. They were able to answer all questions and make the renting process smooth sailing,
Easy-peasy seamless experience. Tiffany handled the reservation and pick up of the van. Return was after hours and was Much easier than the same transaction in the spring.
This was not an ideal experience. I booked online last Saturday/Sunday to get a 15ft. truck and appliance dolly for 10/31/20 9am-3pm, got a call mid-week from the local store agent confirming information etc. She mentioned the truck was due back Friday and as such couldn't guarantee a self check-in for Saturday and to come into the office at 9am on Saturday to get the truck, She said if the truck was returned sooner she'd call so I know if I should just check in via the app. I didn't hear anything so Saturday morning we go and at 9am enter the store. The local agents were helping other customers already outside so we waited. The lady (same one who called me back to confirm) came in and said "Oh you can self check in" after I supplied my name. I paid for a mattress bag, and started the check in on my app. Took a selfie (in the store and with a mask on because it's mandated by NJ), took my front/back driverslicense picture and started making my way out the office to the truck waiting. I approved the info on my app check in and it got to a "Agent needs to approve" page and the male employee runs up and says "Here's your keys, be safe" and I get in the truck and start it up etc. App still hanging. I started on my way as my girlfriend who dropped me off to get the truck had started her way to my apartment in Collingswood, NJ. I get going and the whole time the app is still at that say screen. I see an option to "chat with agent" but I'm driving so I can't. I stop at a light close the app, reopen and it goes back to that screen and same thing. I leave it on my work iphone open waiting for it to change. I get almost halfway to my apartment and get a call from the local office agent lady basically saying I left the property with the truck without completing the check in. I explain what happened as I noted above, and she's very like well you got the truck and you didnt complete the check in and didnt have a formal agreement with them to rent the truck. I said well how do we fix that? Your co-worker gave me a key and implied I was good to go, nothing on any signage in the store or on the app says do not leave even with the keys provided until the app self check in completes. I asked how we fix this she says she's not familiar with the self check in and that's a different department and has customers to address in the store. I said I'm driving and once I get to my place I'll chat via the option on the page in the app then call her back. Next red light I quickly send a message through the app saying essentially the app is hanging I need to complete as I was given the keys and almost at my apartment to begin my move. It was about 10-15 mins later as I arrived at my apartment that my girlfriend who I listed as my alernate contact was called by what appeared to be a U-Haul customer service agent not at the local store. She put us on speakerphone so I could speak to them. I did not get any other calls from U-Haul to my phone since the one while driving which was odd they then called my alternate contact. At the same time I see a note in the app saying "Upload selfie without mask", so I tell the lady on the phone that and she encourages me to complete through the app as "taking the vehicle off the lot without an agreement/self check in complete they could have reported the truck stolen" she was nice about it but legit I would have been one of the most angry customers in your history if I got stopped for stolen vehicle for this. I proceed through the rest of the check in filling in the mileage, gas status, confirming existing damage pics etc and finally see the app complete and tell me we're good. The lady on the phone said she'd credit $50 reservation fee for the inconvenience and says they shouldn't have given me the key until after the check in. She was super nice and helpful. I did what I needed and before I returned the truck I called the local office again asking if i needed to fill the gas all the way to full because I got it at half a tank and again no clear info for stuff like gas easily found. She said that I could return it without getting my own gas and they'd charge $3.70 a gallon, I figured ok. That was $21 for EZ Fill which seemed off because I legit did 24 mile round trip and 3 gallons seemed a lot for that but whatever. Self return via the app was the easiest part of the whole U-Haul process, parked in the returned equipment spot, followed the instructions on the app to take the required pictures of the mileage, gas gauge, cab and storage area cleanliness and returned the key in the 24/7 box. I got my email confirming the a $160 total cost (initial quote email was $140 and being charged $140 already by U-Haul hoping it's not another $160 or I'll be angry about that too).
Everyone knows moving is never a easy and never goes as planned, Tiffany and Jenny were very helpful and made the experience much smoother, They are great to work with and will definitely recommend this location!
I must say that associates, Tiffany & Dana were great! They were very welcoming and professional and we were able to get what we needed.
I originally reserved a 10 foot truck 2 weeks ago. The pick up location changed a few days before my pickup. Then it changed 1 hour before my pickup. Then when I went to 32 Church Road Maple Shade NJ, I had to wait 20 minutes to get service. Then I was told I had no reservation and no truck. I then had to scramble and call uhaul to find me a new truck. Reservation 29528686.
The equipment was satisfactory but the wheels were dirty and run down. I have used this location on several occasions and always found the service to be exemplary; however, just had a problem with this rental.
Good as is.
Not browbeat the customer for an exact time to bring the truck back when he says â€œafter hours in the evening sometimeâ€. Can't always predict that when in the middle of a hectic move.
Lady here was excellent and very helpful. Provided us the info to contact a manager in Texas to try and contact someone about the experience we had with our rental.
Everyone was so helpful it was super cheap and easy will be using again and recommending to my friends who want to move!
Accuracy improvement over equipment availability. Like time table of when equip should be returned etc.
They are very helpful here!
Everything was great
Tiffany was professional- knowledgeable and accommodating. Moving is stressful and tiring the last thing I needed was a hassle while renting a truck. But Tiiffany was great - even with Covid and all its restrictions; Tiffany was extremely helpful , kind and upbeat these qualities made the experience very pleasant and quick both for pick- up and drop off.
Very flexible and prompt service.
The facility wasn't open when we dropped off the truck, so I'm not able to comment on the details of the location.
My experience with the location itself was fine, but I had an issue when booking the rental. Initially picked a location that was closest to me and received and email confirmation that this was my pick up and drop off location. A few days later when I was prompted to do my online check in, the locations were different and much further away. I called a few different locations that were closer and they didn't have my truck available. When I asked 1 of the employees why I was able to select a location online that wasn't available the person said that the website basically lets people Choose whatever they want and then they are informed of the change later. This is extremely inconvenient and ended up costing me way more because of how far the location was. Also, A feature allowing customers to drop off at a different location would be appreciated because U-Haul has so many and during these times, everyone is trying to save their pennies.
Personnel at this location are very cordial, helpful and knowledgeable. Experience was definitely different from other times I have utilized U-Haul.
From the phone call to reserve the vehicle to the drop-off, it was easy, courteous, and friendly. A very nice experience.