I had a guaranteed 10am reservation but when arrived they were not opened. Called at 10:07am and they advised was on a recover as they do tow service also. Asked for ETA and told 30 minutes. At 10:55am someone finally arrived. It took another 20 minutes to get truck. The location is very trashy including a terrible odor in the building. I would not recommend this location and I'll never use this location again.
Sherry C
Real Deal Auto Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mount Vernon, OH 43050
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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YOUR ONLINE SERVICE IS HORRIBLE CAN'T MAKE ONLINE ORDER SENT ME TO PICKUP LOCATION NOT EVEN OPEN CUSTOMER SERVICE WAS DOWN RIGHT RUDE
James SThe office was very unorganized. The printer ran out of ink and there weren't replacements on hand. The employee helping me was not able to produce a receipt, either in the office or through email. A lot of small things adding up to a sloppily run organization. The trailer lights did not work and the employee made no effort to fix the problem.
James KI am being charged for a dolly rental and it was never put on the truck.
Calvin MGood customer service. All charges explained, no surprises.
george h