This is likely one of the worst customer experiences I have had. First, there was no one there to assist with my return. (And you changed the return location for me to go to this place that was far less convenient than closer locations to the unloading.) The lady that was there stated she didn't know anything about U Haul - she was just answering the phone - and she didn't know if the lady that handled the UHaul would be back. I asked her to call the owner of the establishment - she refused to do so. I simply wanted the truck checked in to be relieved of any further liability. That didn't happen. And she stated she didn't like my attitude - I am the customer asking to be treated as if being the customer means something. If you are going to allow franchisees to operate in this manner, WOW!!! And inconvenience the customer as much as possible - WOW!!! Next stop YELP. Eventually perhaps the message that customers deserve to be treated as such will rise to be heard by upper management at the company.Allen M.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Myrtle Beach, SC 29577
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Great job Keep it upomar E.
Charged for 6 gal of gas when I filled tank to the level I received the truck.frank S.
They wanted to charge a deposit because my bank card was coming up as a prepaid. I always use this card and was never charged a deposit. They were closed at 6:45 and there location states 8pm. They clerk did not advise us of this early closure.Josue M.