The rental pickup location was great, it's the invoicing afterward I'm not happy with. The advertised rate was $0,89/km. I ended up getting charged $1,59/mile which resulted in an extra $8,04 or an additional 9,04 kilometers.
Cindy H
4DFeet Shoe Repair & Orthotics
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Nanaimo, BC V9S1N3
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Excellent gentleman to deal with.
Alan MImprove the attitude and customer service from this individual.
Robert DGreat customer service I really appreciate it
Elijah HDealing with Frank was great. Answered any question I had. Even stayed open for a little bit to help me out. Wish I went there first. Equipment was easy accessible and ready to go. Unlike the first location. What $#!+ show that was. As for improvement. Frank you got this you don't need no improvement. As for U-Haul. Stop updating your goddamn systems. I was a U-Haul and storage manager also AFM 5 years total. Two biggest complaints. Always trying to make the system better. And never did. And for god sake. Stop stealing from your employees. Stop lining your own pockets. And pay these dealers what they're worth. They do nothing but make money for you guys. So some dam respect to them. They do all the work and you guys the profits. And I know damn well it has nothing to do with vehicle maintenance and blah blah blah. Don't even pay storage towards your vehicle sitting there. But yet if they wanted to put something on your property you damn well charge them wouldn't ya.. yeah I got a bad taste of my mouth for U-Haul. Bunch of crooks... Frank you keep up the good work. I'll recommend you to anybody any day. Cheers
Neil G