Return system was down when I returned the vehicle/rental. Person wrote down details of vehicle and would check it back in later. A day later, I got the final invoice and was charged too many rental days/units. Called back and was told it'll be corrected.R DAVID H.
Trailer Rental & Towing in Neenah, WI at Krueger True Value
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Neenah, WI 54956
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 5h pm
- Dim : 9h am à 2h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Neenah, WI 54956
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It always takes so long to get someone to come to the uhaul counter in the store. I always have to wait at least 10-15 minutes standing there after they have finally paged for the attendant to come. They arent busy with other uhaul rentals.Andrew G.
QUICK. POLITE, KNOW WHAT THEY ARE DOING!Charles D.
Nothing just keep doing what you are doingCHUCK and Lori B.
Poor customer service at the counter. Person had no clue what he was doing. I had to wait 1 hour to get my rental. Very bad service at the counter.Dave L.
He was wonderful dry friendly great serviceCharlie M.
Very slow service. I checked in with everything done in advance and it still took approx 30 min from arrival at site to departure. Trailer covered in salt and ice.Cole A.
I was over charged, but I called Krueger's True Valu and they will refund my discrepancies!Mary J.
I reserved 2 furniture dollies. After waiting in line for a half hour for the slow kid working to rent a trailer to 1 other person in front of me I finally got my keys, went to truck, no dollies at all inside but trash from previous renter... I went back in, waited 20 more minutes to ask where dollies are...kid goes in back n comes back 15 more minutes later with 1 n says that's all he can find but will take 1 off my contract.... So now I lost well over an hr of my rental time n moving time but to top it off, I was still charged for 2 furniture dollies!!! I really needed 2 but had to make my move alot more difficult with only 1. People are nice at Kruegers but dumb and super slow.Dustin H.
Nothing very professional and really greatJohn F.
Measurements of van opeing provided inaccurate. I couldn't even move what i rented the van to move due to this. The check in app is a nightmare to use.Kimberly G.
Nothing that we can think of.G and L A.
Please let customers know that a 6'x12' trailer does not have a 6' usable width. the opening where the ramp is located is under 5'!!!!!Vincent L.
This rental contract has an incorrect email address attached to it. The email the customer gave belongs to someone else (me!) and that's why I'm receiving emails incorrectly, for rentals which I have nothing to do with, living many states away from this Wisconsin referenced rental! Please clear your email registration records with that customer - I'd prefer not to get emails about rentals I am not involved in. many thanks. Reference: U-Haul Contract 92651499 / Name: William Pitzrick (NOT ME at email@example.com). Also: Order #: 84959319. I have also called the UHaul 1.800 number to explain the same. Thank you.WILLIAM P.
I checked the night before my rental to see if the Auto Transport trailer was there. It was and the U-Haul rep said they would get it hooked up to my pickup truck when I arrived the next morning. I arrived at 7:45am, 15 minutes before they opened. The rep came out early to unhook the Auto Transport from a 15' box truck. He had me drive around to back towards the trailer. He guided me back to the tow tongue and hitched the trailer onto my truck. Then I went inside to finalize the paperwork. Nice early December Wisconsin weather, sunny blue skies and 38F. Perfect day for transporting a car on the trailer. I returned the trailer at 4pm. The evening shift rep unhooked the trailer and then processed my bill. No surprises at all. The total bill was exactly as I expected. The equipment worked flawlessly and the customer service was top notch. I thanked the reps for their excellent service. I highly recommend renting U-Haul equipment from Krueger True Value in Neenah, WI.David R.
The cab of the truck could have been cleaner.ken U.
Love renting from kruegers! Love the store in general!!!!LYNN P.
friendly staff, clean and maintained equiptmentKatie R.
I rented the 6x9 utility trailer with a ramp. I needed to haul a lawn tractor across the state which has a 60â€ mowing deck. I was half way there in the morning when I noticed the rear gate/ramp was not the width of the trailer but actually under 5'. So even tho the inside width of the trailer was 6', I could not put the tractor on the trailer and ended up making two trips which took an additional 8 hrs of my day which is also why I was late dropping the trailer off. I wasn't able to use the uhaul trailer and borrowed the sellers trailer with the tractor on it and had to return it.Randy S.
I looked up the specs for the trailer before hand to determine if my utv/ side by side would fit. According to the specs on the uhaul app my utv should of fit. I ended up driving 2 hours north to find out my utv did not fit through the opening. Never the less but it was disappointing to realize I had to come back empty handed. I just wish in the specs online would of been more accurate in mentioning the gate is almost 2 feet narrower then the rest of the trailer. I did not ask for a refund, but wish I would of.steve B.
The gentleman who helped me when I picked up the truck was fantastic. The gentleman who helped me when I dropped off the truck was equally as helpful. I will definitely recommend to others in the area. Thank you for such a pleasant experience!Zechariah U.
Very friendly and helpful staff!ALLAN B.
The brake lights only worked intermittently.Mark Q.
Great service.Thomas A.