It was the worst experience I ever had with U-Haul this move. It Started with the house I had to pick up the truck from. It took the guy 30 minutes to come outside house. Then he tried to tell me I did not have a reservation. I explained to him how I spend a hour on the phone with U-Haul and showed him my email. Once fixed an hour and a half later. I was asked to bring the truck back earlier than I had planned. I also told the guy I didn't know how long I would need the truck. Just as I did the rep I spoke to on the phone. However I did tell him I D try my best to have it back as early as possible. Our move took longer due to rain etc. We was contacted by troy multiple times and explained to him it was taking longer than expected. The man made us feel so uncomfortable I refused to go back to his house. So we dropped it off at the Uhaul store location in Tupelo. I told the employees there I was suppose to drop it off at a different location at a house and wasn't comfortable with it and I was tired of the whole situation. The house was an hr round trip from the store. The guy washing trucks outside of U-Haul store said it will be a charge to drop it off at a different location I said ok how much. He didn't know and I went inside to finish the process. I was told it be double the price once inside. I asked multiple times what was double?!? Next thing I know I get an email of a $250 drop off. I tried to discuss it with the person in charge at the store and they could care less about doing anything other than what had to be done. Again this was a bad experience from the start! The whole picking up from a persons house was already sketchy. That's where it all starter.
DOUGLAS L
The Potters Wife Pottery
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Nettleton, MS 38858
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