Uhaul can improve by giving accurate information when someone calls directly. Uhaul customer service told me I could use cash at pick up site, but when I got there I wasn't allowed to use cash, uhaul never told me that I had to pay for insurance, but at site there was a charge added, uhaul told me I wouldn't have to pay or have a hold put on my card for any mileage until I returned the uhaul but at site I had to estimate mileage and have a hold put on my card for the estimated mileage. I had no problem paying these fees, I just think when you call customer service and ask questions you should be given accurate information.
Cheri K
Log Cabin
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fitchburg, MA 01420
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 5,0 - Cote moyenne des clients
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It was a very easy and quick process. Appreciate the location being so close and the extended business hours. Will come again when I need the service.
Tuyen N