This has nothing to do with the location but Uhaul customer service - I spoke to someone when I arrived at this location because it wasn't open yet, and she told me that I wouldn't be charged for excess mileage because Uhaul changed my pickup location. But then I was charged for mileage. Can someone explain that to me? email@example.com. Merci!SHAWNA F.
Trailer Rental & Towing in New Lebanon, NY at Godfroys Service Station
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
New Lebanon, NY 12125
(N Of Rt 22)
Services dans cet établissement :
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 1h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in New Lebanon, NY 12125
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I feel a local use was expensive. 19.99 day turned into 194.00 very misleading. I was informed of email check out only to return after seeing email to close out my rental. I kept uhal until 11am not whole day. So if I had a choice I may not choose a misleading company again.Michael S.
The owner was very helpful and accommodating considering his circumstances.Carol P.
Louis Godfrroy, the UHaul agent I used, was extremely helpful and got the tow dolly ready very quickly . I would recommend the Godfroy Garage in New Lebanon, NY to anyone who needs a UHaul item.craig C.
I prepaid for the rental and everything at the pick up location went very well!ROBERT G.
The 10' box truck I rented did not have snow tires. I think it is irresponsible of UHaul to rent trucks in New England without snow tires.John D.
The car pickup site I agreed to was in Pittsfield. After the fact I was sent over the mountain to Godfreys. The U-Haul rep at Godfreys was rude and unhelpful on the phone. He was not there at pickup time. I had to ask him three times how soon he would arrive. He tried to charge me over $50 more than the agreed to price. This whole experience left a very bad taste in my mouth and it's highly unlikely I will use U-Haul again.Rick L.
Even though I reserved the truck 1 week before moving, the truck I reserved was not at the agreed pick up location. The only option was to take a smaller truck. I had to make 2 trips in order to accomplish the move. Each trip was 45 minutes, therefore, I drove for over 2 hours, not to mention the extra money spent on gas. U-Haul made my move a hell. I will never use UHaul again. I hope that this is not another " see how we care about you customer service ploy" and actually gets read.vivian R.
They charged me a cleaning fee after I called UHaul to notify them when I opened the door to the box it was filthy probably due to improper use at the pick up location. I was told I wouldn't be charged but just looked at my account and saw an improper $27 chargeScott L.
45 min from my home, car hauler was damagedEric Y.
I did after hours drop off, which was uneventful since I didn't have to rely on anyone else, and took care of it myself.Marc T.
Paint had been spilled in back of truck but mr Godfroy put blankets down so it didn't get all over everything. Went out of his way to helppat T.
Fix your call centers. Hard to verify reservation. Pickup location was not where requested, was told only 8 min away from pickup request however had to drive 28 min to get unit. When I needed to change credit card info since my original card was stolen took 25 min and a hard time simply changing card so yo could get paid! Probably won't use uhaul again.Eric A.
I rented the van and it smelled awful inside!!. It was clean but covered in spider webs. I feel as though I was over charged ESPECIALLY since it's advertised largely on the side that it's 19.95. I had the van for 3.5 hours drove 87 miles. I paid 92.66. I was told it would be 19.95 for 4 hours, at .59 cents per mile, plus tax and a 1.00 environmental fee. The guy estimated that I would drive 120 miles. If you're going to charge me mileage ahead of time then you should mapquest my to and from and get the accurate mileage not guess. My total should have been 78 dollars. I'm disappointed to have paid 104.66 that includes the gas I used. I appreciate the service since I did need to move however I didn't expect it to cost 3x more then what you advertised it for.amy R.
I asked for a location 10 minutes from my house, was given one 45+ minutes away. (i'm aware that what i asked for was not guaranteed, but 45+ minutes away?!?!) When I called ahead of time, the location didn't have the tow dolly i'd requested, so I had to change to TWO different locations. One with a tow dolly, the other a nearby truck. It was a huge pain in the ass. To answer the question: don't do the same thing again.Zachary M.
This was not the location that I was supposed to pick up at... My original order was never entered into the computer. I had to drive two hours out of my way to get this truck when I needed it.Jeff K.
Shop owner was friendly and helpful. So was his cat!Matthew A.
I'm a very small person, and this vehicle(10') was not only easy to drive but extremely comfortable. All of the amenities were working perfectly, and I dont have any complaints about the truck or the location I rented from.ANNIKA N.
We had a great experience at Godfroys service Station in New Lebanon. Bud was very patient with me and helped make our move easier. I would recommend his station highly to anyone needing U-haul services!DENISE G.
They went out of their way to accommodate usJOHN B.
Have bigger trucks on handChristpher P.
I made the appointment to pick up the trailer at 4:00 PM. When I got there, no one was there but there was a handwritten sign that said "be right back". Thirty minutes later a truck pulls up, drives right past me standing in the lot, parks, gets out, doesn't even acknowledge my presence. Walks inside and shuts the door. A few minutes later I decide to go in, he is sitting at the desk with a grumpy face, doesn't say a word. Doesn't say "Sorry I kept you waiting", Doesn't even say "can I help you"? Just sits there and barely looks up at me. I say "I am here to rent the trailer". He does paperwork in silence, goes outside, hooks up the trailer, and says "all set". Finally got on the road almost an hour later than planned. Oh, and he did a lousy job of attaching the safety chains, they dangles so low they kept touching the road, and the rubber stoppers weren't even on the hooks, they could have bounced off the hitch. I had to take them off and redo them properly. Poor, poor, poor. Won't rent from this location again.Dan Z.
Prepared & ready with convenient pick upNancy K.