Initially when I booked the trailer I was renting online I had given my credit card information. When I went to pick up the trailer not only was the representative from U-Haul not on location but the person at the gas station had no record of my reservation. Reluctantly I was given the trailer after producing the emails I had received from U-Haul when I booked online. Later that day a representative from U-Haul contacted me for my credit card information as well as to fill out additional forms. Beyond the inconvenience of dealing with a representative after the fact, what was the purpose of me filling in all the information online including my credit card information when it was absolutely useless when picking up the trailer?
Mike Lenart
New Liskeard Esso
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in New Liskeard, ON P0J1P0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
There's nothing to improve at that location. It was excellent customer service
Mark BlaisCustomer service. Unable to provide trailer size available on the phone. Unable to reserve a trailer before picking up. Poor service on site. Poor service when bringing the trailer back.
pierre lucPoor service, unable to contact, and the truck was full of trash. you have to talk to HQ to get anything done because the owner is never there
emily knightNo complaints, just excellent service
peter taylor