They did not provide the correct combo for the lockbox they said the key was in. The key was actually in the returned key box. It took a 20 minute phone call to figure this out.
James M
C Hemrick Enterprises
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Newnan, GA 30263
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Communication with the customer was very horrible
dyannah bThere was nothing to really indicate that this was a U-Haul return center. The only reason I knew this was from past experience and the presence of two U-Haul's in the parking lot. There is no signage, nothing that looks official. I used the self check out on my Phone app, which was very difficult because there was very poor reception in that area. If I were recommending to a friend, I would recommend a different return location.
Karen HI would like to add that it was not the locations of the u haul pick up and drop off that was the issue. It was u haul itself that made us angry. My husband and I originally booked a 15' truck and then when we went to pick it up, there was no option on the app to do a mobile pick up and no one was at the desk. So we had to book a smaller truck last minute at a different location. This put us extremely behind schedule and stressed us out a lot. We also had to make two trips in the truck instead of one because the truck size that we needed was not available due to us having to book it last minute due to u haul's app error. This complicated our moving experience and made it an all around hassle. Then when we were done with the truck u haul had the AUDACITY to demand we pay double because we had to make a second trip… We would have never had to make the second trip if u haul corrected their error with the original 15' truck instead of us having to scramble for a truck and end up with a 10' truck. So basically in conclusion U HAUL had an app error so we could not get our original truck. U HAUL did not have another truck of the size we needed available. U HAUL put us behind schedule. U HAUL made us have to make multiple trips. U HAUL over complicated our moving experience. U HAUL made our moving experience miserable. And after all that y'all try to demand more money out of us??? I think not… We will never use U haul to move ever again!
Caleb DWas over charged and did not get the items I paid for.. horrible experience and will never rent or recommend ever again
LaShunna D