Clean up area, give customers a receipt showing the U-Haul was checked upon receipt.
Susan M.
A&N Auto Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Newport News, VA 23605
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,5 - Cote moyenne des clients
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This location really needs to be reviewed for security, safety and customer service. The location was at an abandoned motel, the employee office was a hotel room. Next the location had an issue was the computer application. My first thought was to cancel with all the aforementioned, but I needed to get a trailer to help my Son and daughter in law get moved into their new home. There is more, but lastly upon return the owner told me I could not drop off at the location which was listed in the rental agreement and threatened to call the police. I called Uhaul customer service and the service representative did a wonderful job capturing my experience. I've rented multiple times from Uhaul and strongly recommend evaluating this location business practices.
Anthony R.This location does not reflect Uhaul. It's in a run down roach motel with with a small Uhaul sign. It was hard to find and you question whether it was legitimate. The management on my return just took the keys and did not close out the rental. BEWARE! Take videos, document your mileage and gas level. Glad I did! I did not get a close out email from this location and because of the "suspect" manner, I called Uhaul and advised them of what happened. They handled it for me and I am glad Uhaul customers have access to corporate to protect them from sleepy franchisees. I would not recommend this location and Uhaul corporate should know this location damages their great brand they have built.
Gayla P.Open sign was off. When I found someone, they told me to drop the trailer and truck and put the keys in the drop box. No customer service. Just use the app to check it in.
Eric P.They told me to take the trailer somewhere else as there was no room. There was enough room to park 40 trailers. They didnt check my return in properly. I had the trailer less than 24 hrs and now i am being charged for extra days due to not checking me in properly. This place should NOT be part of Uhaul due to the lack of caring, attention to detail, over customer service.
Kevin W.