The U-Haul customer service member, Juwan, was terrific and very helpful. BUT, this is not a place to return a vehicle. The was no place to park and leave the vehicle. I had to park the truck near a dumpster behind a State Farm Insurance building. There is no place to service the vehicle and replace fluids or gas it up. Very POOR. U-Haul vehicle management at this location is a secondary activity in this location. Also, there are no SIGNAGE to identify it as a U-Haul location. I was not impressed.brian L.
Knot The Worst Shipping
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Newport News, VA 23607
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,0 - Cote moyenne des clients
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It literally is the worst shipping. Took me and my wife 2 hours of driving around just to find a random parking lot, with no signs of uhaul or Knot the worst shipping anywhere. We tried calling to get info on where to drop the truck and trailer we rented, didn't get any helpful info at all. I would not recommend Knot the worst shipping to my worst enemy. Negative 5 stars if I could. They really need to reevaluate their business and how it's done. Needs major workBraydon Y.
We ordered the truck for a location near us and had to go all the way to downtown Newport News since they didn't have a truck available. There wasn't any signage to say where the lock box was located. App said we were supposed to get the key from box #2 but neither of the boxes had a number on them. Also, there were no instructions on how to work the lock. We ordered a dolly and a furniture mover and neither were in the truck. I'm going to have to call to get a refund.Terri D.