Be more friendly to the customers. People at this location are very grumpy.
JAE L
Mystik Gas Station
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Norcross, GA 30071
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Very friendly and understanding staff
Janet DUHaul asked us to bring a trailer back to Atlanta. When we got to the destination site, we were first told that they couldn't accept trailers and their system didn't handle trailers so we would have to take the trailer to another location 10-15 minutes away. After discussion, they agreed to take the trailer. Why would UHaul Distribution want us to haul this trailer to this site if the site doesn't accept trailers?
Suzanne BStop price gouging over fuel. Charging me $50 for a quarter tank of gas? Unreasonable, by any standards. The fact that it was supposed to be "flexible" and "save me money" to drive here just to get ripped off like that was terrible. This location was fine. U-Haul, you were terrible for that. 0/10 for you. The locations were great otherwise.
LUIS AOn my previous rental I was charged for an appliance dolly that I never received so when I went to pick up the truck this time I had an e alert of which I had to pay $273.50. $200 of this was for the appliance dolly I never got. The lady with e alert Dept filed a dispute and said it would be resolved in 3 days and I would have my money back.tomorrow makes a whole week and I still have yet to see any of my money that is owed. I received an email saying $16.50 was being refunded so I called back and was told that would take 3-5 days to hit my account and that they had to reopen the file to get the $200 refunded to me bc it was another location and after I hear from them it will be another 3 to 5 days before I see that. That means I will have been waiting for 2 weeks for something I shouldn't have had to pay for to begin with and alot longer than the 3 days the last from w alert said it would take. This is very unprofessional to lie to people then tie their money up like that for weeks. I have bills to pay and need my money back asap
JAMES A