Location was convenient, but parking the 26 foot truck was difficult in that lot.Nancy M.
Trailer Rental & Towing in Norcross, GA at Hertz Rent A Car
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Norcross, GA 30071
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Norcross, GA 30071
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
VeryNice peopleMelanie A.
The people at both locations did their jobs well. The only issue I had was with the quality of the truck itself, specifically the steering. I drove commercial trucks that required a CDL for over 10 years, so it wasn't that difficult for me to manage. I would imagine that a novice or inexperienced driver would have had a hard time just keeping the truck in their lane on the highway.Colin S.
Easy processSarah M.
Excellent, friendly customer service! We are satisfied customers and neighbors!Nancy T.
U-haul location always a hit and miss. This Location definitely one of the best. People who work there are all friendly and helpful.Yue S.
Staff was great no changeDAWNISHA M.
Y'all are THE BEST! Keep up the excellent work and customer service!Briana M.
Easy experience. Reserved the day before, truck was ready and clean. Staff was very helpful and professional. Charges exactly as quoted and expected. Thanks!Randal T.
they didn't seem to be expecting the truck even though it was on my drop off location but they were nice and accommodating.TERESA E.
I requested the contactless pickup so I could move at my own pace, luckily, I called to double check my reservation. I was told that the place closed at noon, but if I hurried I could pick it up. I told them I requested contactless, I was then told they don't offer that.ðŸ¤· When I got there, the price had gone up and the truck had less than a quarter tank of gas. I was given a small discount to offset the gas, but when I returned it with three quarters of a tank, they would not refund the overage. Overall I'm ok with U-Haul, but the pickup location was lacking in communication, and customer service.DEANNA W.
Fast and friendly service. ThxsLisa A N.
The guys working here are amazing! Will definitely be back! Thank you.Trent T.
Good serviceJean C.
The guys at this location are super friendly. it's always an easy quick process to get a rental from them.Jacob R.
Checking in was easy since I had completed registration online prior to arrival. However, it was my first time renting a Uhaul and I wish they had gone over turn in procedures as well- or told me where to look for turn in directions.virginia R.
Terrible customer service. Confusion and they even argued with me about $3 in gas, after I showed them where I put gas in the van. Will never use this location again.Lorinda W.
This is the second time renting from this location. The first time rental went fine and equipment ok. I checked out received my receipt and completed rental. Some time later I booked a rental and upon arrival to pick up I was informed that I had a outstanding balance related to the above mentioned rental. I was told I was not allowed to rent until I settled this debt. I explained that I did not have a balance and even though uhaul had that record of completed transaction I was told that that the above location had a submitted outstanding balance. I was treated with disrespect by the agent and did not have any recourse. I paid the amount grudgingly as I needed to get moved and needed to get a truck asap. Fast forward 2 years later and last week I booked a rental and did not realize this was the location that overcharged me. I brought it up to the owner and he said that if I got a receipt I was paid in full. I took the loss and gave them another chance and just like before no problem with pickup or equipment. When I returned and received receipt I noticed a charge of $20 for after hours check out fee. I asked why and he said it was just the insurance fee. I quickly showed him he was wrong and then he admitted to the mistake. I kept original receipt and after 2 attempts to correct I received a receipt showing a refund of $20. They were closing and rushed me out. I checked my cc transactions and there was no record of a refunded amount of $20. I retrieved my receipt and noticed the owner had put in cash next to the $20 refund. I immediately knew he tried to snake me because I paid with a cc and he put in cash. This is now become more than a coincidence and I would not trust these guys with any business related transactions. I am awaiting to hear back from Uhaul claims department. Almost a week and nothing.William C.
Very friendly and on point customer service really liked the locationmoulaye B.
The owner/ manager was delightful as was the man working outside with the rentals. Very impressed!Harriett T.
The website was way too many steps to get the truck and double the cost for one way. There needs to be more trucks and one way locations available. Although, the no contact feature was appreciated. I'm disappointed with my experience it took 3 hours to complete.Jennifer Y.
I reserved online, where U-Haul was short on transparancy. They tell you the rental fee is $19.95 per day plus $0.59 per mile. Fine. They do not disclose you are expected to buy gas in addition, or that their vehicles get only 5 mpg, or that their per gallon charges are twice the current gas station price. I can't say I was cheated as perhaps all companies charge the same, but I recommend shopping around more than I did.John L.
hate it up herejohntrell D.
Key was not in the correct vehicle, could not get in touch with ASM Customer service over the phone was very helpfulMichael P.
Did an after hours drop off so did not work with staff. was not happy with charges but didn't bother trying to dispute since it was already after hoursRonald M.