Avoid using this location for any pickup/returns. The office hours that are listed are not acknowledged. In addition, telephone number provided goes directly to a dial tone. We returned our rental same day of pickup. Because of the false advertised office hours, we were focused to leave the keys in a drop box. Two weeks later, we were charged additional fees. When I spoke to a U-Haul representative, she informed me that this location did not check out my return until two days after the initial drop off. Although she was pleasant and initiated the refund, I felt it mandatory to inform the public to avoid any hassle with this particular location.
MARTEZ D
Bozeman Global Ltd Co
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Norcross, GA 30093
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- 2,5 - Cote moyenne des clients
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The pick up is located behind an office park . No signage and after locating the truck it took me an additional 30 minutes in the dark to find it the drop box .
Tumia HThey sent me to 3 different locations for my rental when it was stated it would be closer to my move area instead I had to drive 13 miles to get there and 11 miles back when my move was literally 2 miles apart.
Xitlalitl MLocation hard to find. Self check in was a hassle and the customer service that contacted our reference person was incredibly rude. We will never use a self check in location again.
MICHAEL HThere was no equipment in the truck, yet I was charged for it!
Porsche G