The store smelled like marijuana and the attendee had no idea about the uhaul return process; however, she did ask if I'd done everything for the return process which triggered me to go back and download the app and follow those instructions which again NOT idea and had it not been broad daylight, I would NOT have been able to complete process because of safety concerns.
Monroe N.
Miller Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Norfolk, VA 23502
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 2,5 - Cote moyenne des clients
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One thing that can be done for the customer, is that a receipt is given at the end of the transaction. The store clerk could not print a receipt and after looking thru my text I see a link I can take to get a receipt, but will be charged a $20 convenience fee. How is it convenient to be charged $20 for something I should get at the end of the transaction? Please give customers a receipt to close the sale.
Brian L.Was told there was a dolley available Upon arrival not one in truck. Personel informed me would have to go to different location to recieve. Made our moving more strenuous and time Need to ensure equipment is visibly available prior to granting reservation.
LABARBARA W.Truck was not ready when arrived, requested and was charged for a dozen furniture pads which were not in the truck and nor have I been refunded even though I advised the agent at time of pick up the pads were not in the truck
MICHELLE R.I would because of the Cashier. She was so helpful& pleasant. She went the extra step to help me. She didn't have to go beyond what was required of her. I will come there again if I need a uhaul because of her.
Janice L M.