Tiffany was very friendly and helpful. She made the rental process easy.
TIFFANYLYNN B.
Trailer Rental & Towing in Norfolk, VA at Affordable Mini Storage
(Concessionnaire U-Haul dans le voisinage)
6945 Tidewater Dr
Norfolk,
VA
23509
Services dans cet établissement :
Pour nous contacter
6945 Tidewater DrNorfolk, VA 23509
Services dans cet établissement :
Location Hours
- Lun - ven : 9h am à 4h30 pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Norfolk, VA 23509
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 2.0
People would not help me attach the trailer to my truck. After getting the trailer attached to my truck I informed them that the lights on the right hand of the trailer didn't work there response was don't worry about it half of our trailers don't work. They never even offyto change out and try new light bulbs. When I returned the trailer the workers just stood in the street and watched me disconnect the trailer myself and never even bothered to ask if I needed help. As a retired service member i've rented mini mini mini pieces of equipment from your company I don't think after this experience I will ever do it again
RANDALSCOT N.- Rating:
- 5.0
Tiffany is friendly and professional. She's very accommodating and works with the customer's needs., thanks Tiffany!
MICHAELEMERSON V.- Rating:
- 2.0
The staff had an attitude about returning moving furniture blankets back there. She messed up on not notating the paperwork from the other facility on military highway where I had to get the blankets (but they said I could return them to her store) and tried to blame me for her mistake!!! She called me on the phone and said if I didn't call her back by 5 PM with the number she needed she was going to charge me extra fee. She dropped the ball not me. She needs some re-training on customer service! I will never go back there or recommend it.
SHANNONSLOAN W.- Rating:
- 5.0
Always a pleasure... Great Customer Service...
james A.- Rating:
- 5.0
Fast and friendly service. Great location and Tiffany is awesome!
TIFFANYLYNN B.- Rating:
- 5.0
Very easy check out with text on miles and gas gage..Very good Customer service .
JAMES A.- Rating:
- 5.0
Tiffanie was awesome, very professional, friendly. She was also willing to answer any questions. It's a very clean and safe facility. I like that I could leave my car and it was safe. I also felt safe returning to truck.
Daphne L.- Rating:
- 5.0
Extremely nice people at this location and very helpful.
Mitzi A.- Rating:
- 3.0
Directions to the location. It shows as being on Tidewater Drive but there is no access from Tidewater. I was also looking to rent a storage unit and asked if there was any specials and was just told "no". No information about units, availability etc.
Scott M.- Rating:
- 3.0
Have a sign by the main road to show which side road to take. Also, the website was not very good. Hard to use and glitches often.
Dylan W.- Rating:
- 5.0
Friendly staff, helped me fixed my reservation. Apparently the uhaul scheduler decided to change my equipment reservation with an up charge without any mention. She was able to send me on my way with what I originally reserved at the price I was quoted.
Jessica S.- Rating:
- 3.0
It was EXTREMELY difficult to DRIVE to this location as ALL maps, GPS services, and this businesses advertising FAILED to mention tat there is NO ACCESS TO THE BUSINESS based upon the address provided. We wasted a half hour before we found a street that would allow us to go to this business.
J TRENT H.- Rating:
- 5.0
Tiffany is great!!!
DARRENANTIONE J.- Rating:
- 5.0
The staff that checked me in and the staff that hooked everything up were great!
Brandy W.- Rating:
- 5.0
The gentleman that unhooked the trailer was professional.
Greg K.- Rating:
- 5.0
There was a Gatorade bottle and some paper but other than that it was easy-seamless process.
Yennetta T.- Rating:
- 3.0
This location was next door to a whse that cabinets we ordered from IKEA were delivered. Tiffany was very helpful.
DAVID R.- Rating:
- 4.0
When returning the uhaul. You have specific instructions to follow in which case I did. However, you should mention to add a zero at the end of reporting the milage number. I had to contact customer service because it didn't specify that. It said to enter the amount of mileage displayed from the odometer. Secondly, when inputting the amount of fuel that has been added to the truck. The lines do not match the same as they do in the truck. Especially since you are requesting to be specific on what the gages are showing you. I went ahead and took a photo to make sure the measurement matched what was displayed from the app. It was my 1st time using the mobile pick up and drop off. It would have been a great experience had there been better directions. Having to wait for a customer for about 20 to 25 mins didn't help either when trying to return the truck.
Desiree V.- Rating:
- 3.0
Be at a better location and change the policy
elias S.- Rating:
- 5.0
U-Haul trucks always good in my experience. Location & personnel also good. On the other hand, the mobile app is a disaster and worse. Use only if interested in delays & frustration. Stick to the counter.
David D.- Rating:
- 5.0
Great transaction. Great location. Safe, kind, friendly service. Thanks.
Kurt W.- Rating:
- 5.0
Efficient rental process. Fair pricing and good customer service.
James E.- Rating:
- 5.0
Quick and easy dropoff after hours.
Matthew S.- Rating:
- 5.0
Tiffany does a great job, very helpful...
Michael V.