The equipment I rented was not available. How does a U-Haul location not have utility dollies. This was a one way rental. We had to empty a 10x15 storage unit by hand. No gas in the truck. Again one way rental over 350 miles. STILL HAVEN'T RECEIVED MY DEPOSIT BACK! They changed the truck pick up location last minute. They were supposed to change my drop off location and they never did. Horrible customer service when you call.
CHRISTOPHER P
Affordable Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Norfolk, VA 23509
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The lady was rude when I was just trying to pick up my trailer. The location was not the one I initially selected so it was further than I anticipated and in an area that I was unfamiliar with. However, the man who helped hitch my trailer was very helpful.
SHAIDA NNothing needs improvement.
Scott BHelped us unload the vehicle off the trailer
Brian SAgain, excellent service.
SCOTT B