Dirty truck. Had to wait 3 hours . Overcharged me . Please refund 30 %
Hussein A
Lopez Auto Repair And Towing
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in North Bergen, NJ 07047
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- 3,5 - Cote moyenne des clients
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I added gas back to the original level at the location’s own gas station, right in front of their eyes. They still charged me for 2 gallons of gas. I only drove 9 miles with the van, and the mpg of that van should be over 20. So I definitely added back more gas than I used. The employee probably misread the meter.
NONG YWhen I went through the U-haul website, they directed me to the independent gas station owner near my house that had a rental van. I booked the van and a dozen pads. When I arrived to pick up the van, there were no pads. I asked the gas station owner about the pads and he said that they don't keep pads, dollies, etc. My recommendation would be that ON the U-haul website, if the website directs someone to an independent business for a rental (vs. from a U-haul center), that the website TELLS the prospective customer before they agree to the rental that independent U-Haul operators don't have pads / dollies, or it won't allow the customer to actually book pads to rent. This wasn't the independent gas station owner's fault, it's from the U-haul website that caused this. I had to go out and buy some pads since I was expecting them from my original rental.
Andrew CEasy to get to, easy to return, good service... not much room to park, but it's ok
Regina MReturn vehicle 1 hour before my “returning time”, was drive 14 miles only on it The charged me for 43 miles I have never drove
Hanna M