The employee was the single worst I've ever experienced. He smelled like weed and had the worst attitude. Especially after I question why there's a dog barking in a storage. He got defensive and asked me if I was animal control and told me are you here for a trailer or are you fucking animal control. I told him I'm not animal control but I'm a person and you have a dog locked up and you admitted to me that you don't let it out and that's just not okay. During that time he was hitching the trailer and threw it down and said do it your fucking self and I said well it's your job and he said my job is to check you in and that's it and I said well I checked myself in online he said I don't give a fuck do it yourself. I told him I was going to call the customer service to make a complaint he said U-Haul won't do shit to me do whatever the hell you need to do. The bigger issue is having a dog walked up in a storage. What kind of person does that?
Fred L.
Stressless Towing
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in North Highlands, CA 95660
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The manager recognized me had greeted me with a smile. Was able to accommodate my with my trailer size and hooked it up too. When I dropped it off he also unhooked it. Love the service at this location.
Michael H.The assigned truck's door was broken, would have to replace it had I not double checked before leaving.. the replacement truck smelled like weed, was incredibly dirty and muddy in the cargo area, and the exhaust pipe was broken. Additionally, i was not given a lock for the truck door -- this was a horrible experience and i'm inclined to never use uhaul again
Mary C.The young man that assisted us was so friendly and helpful.
Martha L.Very casual and very run down
Roy A.