The mobile check-in process was a bit confusing. In order to get the key, I had to provide additional information: two things from a list. Some of the options were the phone number or a friend or relative, a work phone number, a lease, a passport, etc. Had I known this in advance, I would have planned accordingly. I provided an alternative number, whugc was that of my sister's. I had chat with an online rep who had to verify that number by calling. It was very odd. Then, I still had to interact with a human in person in order to get the key. When I check the cargo area, the dolly nor the blankets I requested were there, so I had to track down someone to give them to me. It was a bit of a mess.Samuel H.
Trailer Rental & Towing in North Miami Beach, FL at U-Haul of North Miami Beach
Pour nous contacter
North Miami Beach, FL 33162
(Corner Of Biscayne & 163rd St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in North Miami Beach, FL 33162
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The guy that started the process was very nice but the girl that finished it was awful she didn't walk me outside to make sure that everything was fine the gas was under what the contract said she looked like she didn't wanted to workJESSIE S.
Everything is perfectMIGUEL F.
Dropoff was easy. Open access to yard, clearly indicated trailer parking area.NICHOLAS S.
3 people looking for keys to truck only to find it with a flat tire delaying me further. my brother list his wallet and nobody really helped out and or checked the truck completely before renting it again. No call back after truck returned. i do not think I'll use this location again.william M.
I don't know, this is my third rental this year and your Staff is welcoming helpful and courteous. I had a darling girl, Carla, who helped me on Friday. She had a lovely personality and was very efficient. Your store is immaculate and well organized. I can't think of one thing you could to improve your services.NANCY S.
Everything was good thank youMARCOS A.
Courteous staff. Good service. Easy to navigate online website.DAPHNE D.
Yes u can get a truck,then no truck went to another location truck has no battery,another location 3 hours later finally get a truck then man power got upset and left.WESLEY B.
Excellent staff!DIANE S.
The Manager of North Miami Beach location, Tony is the best in the business. It is always a pleasure receiving assistance from such outstanding professionals as he is. Uhaul is and will be my number 1 resource for moving needs. Best in class, hands down.Alex S.
Everything super good . AAA++++OMAR F.
Vehicle run badlyREGINALD E.
Everything was great. The young lady who helped me at the counter was very nice and helpful. She is very knowledgeable and truly cares. Thanks againKEITH S.
Frontdesk attendant needs urgent customer service training. She was talking with the boyfriend via cellphone with the SPEAKER ON. I was able to listen to all the details when I was sitting there, unbelievable. However, the return equipment staff is a completely different experience, they were diligent, friendly, and with a good attitude.Yeries M.
This is one of the busier stores. Things take a little longer, but it's understandable. It's nice that they are open til 8pm. I would use them again, for sure. Big retail also.Kelly R.
I rented a auto transport the people at the counter called for someone to meet me outside by the trailers and nobody ever showed up. So after about 10-15 mins of me waiting i decided to hook up the trailer myself. after i did that i went back inside to see what else i needed to do to be checked out. they called the people outside and they said they seen that it all hooked up and i can go . I asked the counter people isnt someone supposed to come help me hook up the trailer ? they said yes !!! I said thats what i thought also . Granted i seen the outside help just standing around doing nothing while i was hooking up the trailer .if you ever hooked up a trailer by yourself you know its a pain in the butt to line up the trailer to the ball on the truck. Without someone guiding you . so i was in and out of my truck a bunch of times to line it up . Now when i returned the trailer . i pulled under the tent that says equipment returns . i sat there for about 5 mins while the outside help were just standing around talking. so i get out of my truck and say what do i do with this trailer ? One if the guys says just pull up here where he was standing talking so he can check the air in the tires. when he was done checking the air he says just go put the trailer where the others are . i say are you going to come unhook it ? he said No . so i dropped the trailer and left . Worst experience everLeslie B.
Rude staff and terrible customer service. Truck was not clean and didn't go over 49 nukes an hour. It was badly damaged and not well maintained. Should not be rentedElle F.
Lauren at the front desk was extremely pleasant and helpful. So was the man who put the trailer on my truck. I just don't remember his name. Both were very very professional and polite.DAVID R.
What is the point to do all online if i needed to do the front desk line in order to get the truck keys. Truck was dirty outside also.Erik B.
Front employees extremely rude, need retraining. Also Gus contract shows me 3/8 but realty's is less 2/8. I just drive around 20 miles and put on gas $30, please money back!MASARU S.
The service was wonderful , thank you I will probably be back next week to complete my move.Roberta M.
Good serviceMontrese W.
Hello, good morning, the service provided in this location 2269 ne 163 rd st, north Miami beach fl 33162 on Monday 4/5/2021 10:15 am was the worst service provided in my entire life I had never been treated so badly and done feel so bad for just going to rent a truck which I already had reserved for that day those 2 women at the counter I think they should never work with the client directly because they would bankrupt the business after 2 days and not only them Also another tall lady at the time I return to return the same around 7:10 pm almost kicks me out of the place just for entering to return the truck through the door that was open as if it were my fault that they had not closed the doors because it was already closed and I didn't have to go in because I had to get out of here and throw the keys outside. When I made the reservation, nobody explained to me that it would be canceled hour after said supposed pick-up time, later it was not explained to me that if I threw the keys in the drawer and not for the application, I was charged $ 20 extra. This experience in this place was a nightmare I would never recommend this place or my worst enemy, I always go to Uhaul like my family and friends but I have never had this horrible experience (the 3 women were African-American, 2 in the morning and the other at night)CARLOS T.
Uhaul customer service is horrible. Bad company. Multiple poor experiences. Rip off. Fraudsters.AVROHOM E.