Customer interaction was poor to non existent. Despite having filled out all paperwork online to save time it was all ignored and I had to standby while agent slowly reentered EVERYTHING! When it was discovered that my pin holding the hitch into the receiver was an eighth of an inch too short, the agent simply walked away without any explanation or offer to help, or suggestion as to how to fix the problem. He simply terminated the interaction without explanation! All my requests for help were met with a simple "No". When I finally asked where else I could secure another pin, the reply was" I don't know, try the auto supply store in town" Worst customer service I have ever experienced.
Anthony F
Best Deal Tire & Wheel
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oakhurst, CA 93644
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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The guys were great, friendly they worked hard and fast, and very helpful.
JOE TIt was clean, but the RR tire had to have air in it a couple of times during the drive home.
Donna CI bought the added U-Haul insurance. So I thought I would be charged $15 for being late at 11:38. But I was charged $58.
john APerson at the site was friendly and helpful
Andrew L