My main complaint is there I told the person that I at least wanted the option to check in the regular way, and not the mobile check in. They said a person would get there at 7:30a if I wanted to check in the traditional way, but no one showed up. We got through it, but very poor communication.
Daniel H
Kevins Speedy Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oklahoma City, OK 73129
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 1,0 - Cote moyenne des clients
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Very dirty uhaul with damage and location was in a bad neighborhood, and not the location I set to pick up the uhaul.
Sabrina LSeveral things went wrong. Someone else should start up a business like this and I think Uhaul would understand how to better take care of customers who are already under a lot of stress to better service them. Want to know more and all the circumstances please contact me. 281-507-2223
John MThe store looked closed. I had an appt for 130. I walked in and the lady said the guy that handles uhaul would be in at 330 and I should come back. I went outside to chat with uhaul. She came out with a guy named Ryan on the phone. He ultimately told her I was good and she gave me the keys. I did not look over or sign any paperwork. The cab of the truck smelled like a barn. The right front tire had low pressure and there was another icon on the dash lit up that looked like a trailer. I couldn't drive the highway cause the whole truck would shake. I dropped the rental back at the store 5 hours later. Then I got 2 phone calls from uhaul, one while I was speaking to the first one, asking when I planned to return the truck. Then I checked my receipt and I was charged 15 for save move when I opted out of it. I was grateful to be able to get my son moved, but the experience was very less than ideal. I suppose you get what you pay for.
Jessica BGreat customer service
Don B