DO NOT rent from this location! I received a faulty U-haul truck from here. The back of the truck leaked rainwater from the upper two corners closest to the cab. During pick up, I pointed out a small area of dampness on the floor in one of the corners. The staff member shrugged and acted like it wasn't a big deal. In the moment I was reassured, but I should've known better. As I loaded my items into the truck the next day, it was raining heavily. This is Western Washington in the winter, after all. I noticed a steady drip of rainwater into the truck. My items were getting wet and a puddle was forming on the floor. I called U-haul and a technician came out to assess. He determined that it was beyond repair. He said it looked like someone had previously attempted a sub-par repair. There were holes and cracks in multiple places on the roof. I spent the next few hours trying to get a replacement truck because someone in U-haul's roadside assistance office gave me incorrect information. This added so much time and frustration, that I had to cancel my moving plans that day and reschedule for the following weekend. I hope that in the future, rental staff thoroughly inspect their trucks before renting them out. I also hope that roadside assistance staff learn to relay the correct information to people dealing with a damaged truck.
Johannah K.
2 Mile House Rentals
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Olympia, WA 98502
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The 26' truck from Washington state exceeded all expectations, it was a beast but performed well!
james D.This was my first time in a u-haul experience on my own. Everything didn't look too bad at the lot, just was a bit confused where the office was at first, until i walked up towards a bar's front door to see that the office was in the back of the building. The equipment i was assigned to looked to be in ordinary condition. Everything went well.
SEAN G.Other than it being at the obscure back door of a bar, it was serviceable. Washington state has the strangest places for U-haul rental. A couple of months ago we rented U-haul truck at a Mom and Pop general store WAY out in the woods and another at an antique store… wild!
Larry N.Easy rental ,friendly
stanley M.