Replace Chad Baker that is the Area Field Manager. When I called him because of a charge that was wrong he told me I needed to speak to the Area Field Manager, when I asked told him are you not Chad Baker ,the Area Field Manager it was silent and he hung up.I called back 8 times and he would answer and hang up immediately. This behavior is not professional and I will be leaving review's about this experience. I have the screenshots of my call log with ChadNick W.
Rosa Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oneonta, AL 35121
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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The personnel wasn't knowledgeable about returning the truck.Debra M.
Instead of reserving online I thought I could just walk in and rent the car tow dolley. WRONG. I had no phone service at this location so I had to drive 5 miles down the road to get service and reserve it online. Then drive right back to the store!Thomas B.
The man was very helpful good placeROBERT THOMAS S.
The attendant was rude and not helpful. Where the trailer was parked was on a muddy hill. I am a 68-year-old single woman who had to lift the trailer and hook it up myself. He told me that when brought the trailer back that I needed to back it up the muddy hill into the same spot I got it from. It rained almost the whole day and so when I came back it was even muddier. I told him that I wasn't sure if I could back it up the hill with all the mud and he said that if I couldn't do manage it I needed to bring someone else with me who could. I DON'T have anyone else to bring. It took me many tries and almost 30 minutes to get it backed into a spot on the hill and my car is covered in mud from my tires spinning. I left without even going inside when I was done. I don't understand why the trailers are even stored up there as there is plenty of newly paved space available. I definitely will NEVER use this location again.Sandra S.