When placing the order for the truck, I was given the option to add a furniture dolly, the large one for the refrigerator, so I added it to my cart. When I picked up the truck, there was no dolly inside but I was still charged for the dolly along with a number of other moving items that were not in the truck when it was picked up. I was charged an additional $40 for items I wasn't supplied with. Had I known they were not available I would not have added them to my cart. Perhaps a way to verify if items are actually available would be nice.
Christian M
Home Connected
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
One-Way and In-Town® Rentals in Ontario, CA 91762
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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The customer service rep was very nice and helpful, but the location was impossible to find, located in a sketchy alley with broken glass a questionable people. This is not a safe area. My uhaul did not have 1/2 tank, it was 3/8 full and we had to have the rep change the information. There was also damage done in various areas that were not marked and had to be updated as well. I would never go back here or recommend anyone I care about to either.
VANESSA CI ordered the appliance dolly, but was told not available on site. The front door is hard to find and nobody answered the door at time of the pickup.
Jingxi YThe only I wish it would’ve had was a ramp
JANET S