Did self-checkout and left the keys. Only thing that was not super clear was where to park.
Andrea Williams
DWAA Petroleum Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ontario, CA 91764
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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I need further assistance. I ordered a dolly to rent with the truck I used yesterday for my move and the dolly wasn't in the truck. I need a refund since I had the inconvenience of not being able to use the dolly I ordered with the truck rental. Additionally, U-Haul needs to list instructions on how to get into the truck with a mobile check in. It took me almost an hour later than I planned to leave because there was no e-mail providing instructions when picking up the truck and there were no instructions on your website either. Please do better going forward. Also, please get back to me regarding the refund I need for the dolly as soon as possible. Thank you.
Tiffany FlowersMy reservation was not ready where i reserved it,so i had to drive out of the way to this location in the next city over.
ERIC MALDONADOExcellent customer service
William PenaClean vehicles. App was not efficient. When there was a problem with the app resetting, not able to verify location, etc. There should be an alternative way to check in and out. The delay picking up the vehicle cost me $300 because it made me late. Very frustrating experience. Vehicle had almost an empty tank when I picked it up. So that made me even later.
Elvis Simpson