The moving truck was not clean on the inside. There were many loose nails all over the floor. I reserved a furniture dolley but the location didn't have any. The $7 charge was still on my bill despite the location not having any. I reserved 2 packs of 12 moving blankets but only 5 were in the truck. I was still charged for 24 blankets. Most were dirty & had holes in the blankets. Other than that, the truck worked well & the mobile check-in & drop off was easy to use.
Jacob M
Sun Self Storage Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Opelika, AL 36804
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Everything went perfect! The equipment was very clean and ran very smooth. All the employees at both locations were very nice and helpful.
Lezette TThe customer before me left a cigarette wrapping in the floor. The truck wasn't dirty but wasn't swepted out well. To me it wasn't a big deal. But when I returned it the agent said after every return it should be clean. I explained to him maybe that customer didn't know because the lady didn't tell me either. She told me make sure I put the gas back where it was if not I would be charged. An how to contact roadside assistance if something happened.He was real polite an said she should tell everyone.
Ruedean RSomewhere between the time I rented the vehicles and returned the last one the computer made a change in my charges. I paid the extra charges but would like to see this investigated please.
alicia mi dont feel that the price was very fair!!!!!!! i will next time use another company!!!!!!!!!!!!!!
tia f