The man who was on location don't know anything about process except from customer service number... But I must say Customer Service is Great in UHaul... if I can give ratings to them I will give them 10/10 Thank u to the Uhaul teamJay T.
Trailer Rental & Towing in Orange, NJ at WW Shipping Co Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Orange, NJ 07050
(AT THE ORANGE COMMONS PLAZA)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 2h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/12/2021 - 5/16/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Orange, NJ 07050
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It could be more professionalVonetta D.
Small location but staff went out of their way to help with the 24/7 checkout process via the app.AARONNIS G.
I spent 2 hours in a laundromat parking lot trying to get the code for the key. It was horrible and your team should've been more prepared.Emily M.
There was no one there from U-Haul. I dropped it off around 345 and the person inside said the U-Haul part was closed so I had to go outside and drop it off in a box and there was no one there to look at the truck so I was kind of left feeling like I was at the mercy of whoever finally would be there the next day. The inside of the location was just a giant room with these big barrels all over the place and dark inside with no lights. Honestly it was kind of scary. I think better signage and clear instructions that they close early and what to do would be very helpful. The best day my truck was checked in fine and I received an email but honestly until I got that I wasn't feeling very optimistic. Again better signage and instructions would have made me feel much better.Kimberly E.
Everything was great, the service and the equipment.Sandra W.
Clean vehicle after & before every usePAULINA B.
Improve the app.. all else went wellShaQuonna W.
Friendly, quick fast and reliablejoshawa W.
The workers here addressed all of my needs. Such professional and courteous staff. I would absolutely recommend this location to friends and family in the near future.Marjolie J.
Better lighting at night for the key drop off.Jeannette R.
Very courteousAaron S.
The location didn't have the ability to â€˜self-pick'-up' and it took 20 minutes to get the truck.HUGH L.
The truck was very dirty and there was a homeless man â€œlivingâ€ inside of the truck with once I opened the back of the rear. That is not acceptable and needs to be better checked and solved.Jacqueline A.
Excellent customer relationshipEzekiel H.
Excellent customer service !kwadwo E.
Very slow check-in. Some equipment that I have ordered online was not available. That made my movig much more complicated.Anton L.
Staff was great. Helped me out because I could not find a truck to ave my life. This company is a small international shipping company. They always have trucks because they are a small location and most people go to the big retail centers. Wesley is very courteous and helps you out to the best of his ability to get you on the road. Took us 4 minuets at check out and we were on the road. His explanation of the contract was like talking to a computer because he know it down to a tee. Not even the uhaul reps can explain it the way he does. Keep up the good workCHARLES G.
Thumbs up!!!Stephen B.
Very accommodatingChristopher R.
Great guys here. They go above and beyond to help you out. Keep up the good work. Owner give me his personal number and even if closed will open up to rent out a truck.roger W.
Horrible customer service! I couldn't speak with anybody snapping. I will never go back there.Regine P.
Website needs to be updated! The website allowed to place the order and rent a truck at this location, even though the location was closed on Sundays. The owner happened to show up, opened his store to rent me the truck.Renikah J.
People are courteous and friendly. Good experience and I am completely satisfied.Humbertro P.
The location has a â€œWest â€œin it.We had trouble finding it and took 15 mins out of our 2 hours.Also make the key retrieving process easier ,it also took 15 mins .Jermaine T.