The “store manager†was rude and condescending. I asked for proof of return since I had not received the email, he said it wasn't his problem and to leave his store. There is much more and I'm supposed to get a call from an area supervisor. I have not received that call yet. I have a witness that was standing next to me. I never raised my voice and simply wanted proof of return. He never sent the email and I had to call uhaul in the parking lot to get it sent because he told me to go in the parking lot to “make my call to uhaul.â€
Sandra G.
Wholesale Retail Holdings LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ormond Beach, FL 32174
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Was able to drop off the trailer after unloading the car a day ahead so I could unload the truck the next morning.
Paul C.Very good experience, very helpful!!!
Zabia K.This location was alright, set up was different. Picked up the trailer from a gas station. One guy working the store; including the U-Haul section. He seemed to be new to the process. He was polite, did what he needed to, and I didn't have any trouble.
Jiovanni C.The lot manager came out while I was doing the on-line check-in and told me to cancel out it because he didn't allow it. He also would not give me the keys to the truck and allow me to come back later to get it after I completed the rental contract and gave him my credit card. He told me that I have to drive it off his lot in order to get the keys. He even told me I could park it at the gas station across the street and come back and get it later that they probably wouldn't tow it if I parked over there. I ended up having to drive the truck 10 miles home even though I was coming right back that direction a few hours later with my moving help. I had to pay for an additional 20 miles because this guy has some mental issues and was being such a dick. He let me leave my personal pickup truck on his lot overnight, but I couldn't leave the actual U-Haul truck for a few hours??? I have read the reviews for this location and the Manager seems to have some serious issues. U-Haul needs to do a serious review of this location.
Donald B.