Heidi in Heber was extremely helpful and understanding.Christopher W.
Trailer Rental & Towing in Overgaard, AZ at Pinecrest Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Overgaard, AZ 85933
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 8h am à 5h pm
- Ven : 8h am à 4h pm
- Sam - dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Overgaard, AZ 85933
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The equipment handled great and was clean and an easy towJEROME K.
Excellent staff!CLIFTON J.
very friendly and helpful. thank youDave B.
Everything went so smoothly, I am not sure how you could make it better.Randy S.
Amazing customer service on how to return equipment.Jerry A.
Great customer service,willing to help out when the size truck never came in that I needed.Robert L.
Thanks again, see you next time.Steven G.
Asked me if I wanted help connecting equipment rather than just doing it.Jim A.
They helped me with no delay in closing out the rental. Thank you!ROBERT S.
Keep up the excellent job that the staff is doing. The transaction went well. Very informative, well versed. Nothing needs to be done in our opinion. She was wonderful.PHIL B.
Better communication and notes between uhaul locations. We rented a 26' truck. A car dolly and small trailer. The 26' truck was dirty as hell. That should be on the notes so that when I return the unit, I don't get charged. I cleaned the truck anyway. The uhaul pick up was only open Monday though Friday. I hired 4 people to help load the truck though uhaul app. They were only available on Sunday the 13th as they were already booked on the 11th and 12th. No one else wanted to make the drive. Overgaard is in the white mountains of Arizona. The Phoenix area, where the 4 guys drove from is three and a half hour drive. Because the location in Overgaard was closed on weekends, we had to rent the truck on Friday the 11th. I had a doctor's appointment on the 15th so we couldn't leave until after that. Because of having to rent the truck on the 11th, Pinecrest said she would give me three extra days. She stated that was all she was allowed to do. On the 16th, the uhaul center in Longview Washington called me wanting to know what time I would be in. I explained everything to the young lady. After I was done, she said they really needed that truck in as they already had it booked, that the location needed the 26' unit. From the tone of her voice, I could tell she was upset I wasn't coming in that day. As if it was my fault she didn't have a 26' truck to rent out. On the 18th. Uhaul in Longview started calling me. I once again explained everything to her and that I had until the 19th to get tge equipment in. She said that wasn't on the notes and I was already late returning the equipment. I got 2 calls that day fron Longview Washington uhaul center. The following morning, I got three calls wanting the time i would be in as NOW they needed the small trailer ASAP. I had two people lined up to help unload the truck, i was hoping to unload the truck the night of the 18th. When the two guys got to the storage facility, they were drunk! I just told them to go home. I just went to the motel. These were guys from tge uhaul app. I got to the storage unit at five a.m. and stared unloading the truck as I thought that was what they needed first. So I had all the small stuff out, and around the storage unit. Loading a truck, the small stuff is the last to load and tge first to unload. At 8 a.m. uhaul started calling me they wanted the small trailer in by 9a.m. they had a customer wanting the trailer by 9. So I had to stop what I was doing and unload the small trailer. I had things all around the storage unit I had to leave in order to get the small trailer to uhaul center. When i was finally done, the 26' truck was unloaded and cleaned. When I got to uhaul. The guy said there were no notes saying the Overgaard location gave me extra days and he could only give me two days! After trying to rush me, making it seem it was my fault uhaul was short 26' trucks, no notes from uhaul centers. The frustration between all parties involved except the pickup location. I shouldn't have been charged any extra days.JOHN V.
The lady there was very helpfulsteven M.
Easy to load easy to own. Pinecrest location service was excellent.Roy A.
The girl helped me but did not seem very friendly or happycarrie S.
The rental person was absolutely great a real asset to the company.LARRY S.
Great facility & managementDan S.
Was no contact with a person. Self check was a hassle and took over an hour to get it to work.Arthur S.
Thanks again, easy drop-off.Steven G.
One of the rubber chain holders is rotting and in danger of failure. Everything else was awesome. Thanks.James T.
The pickup location was unorganized, they rep. Had to run a store and do uhaul business at the same time. Their computer system had a hard time linking with uhaulDANIEL B.
Drop tour prices on one way moves. Stop robbing people of thier money.william T.
good job really helped me outsantiago G.
I like the paperless method for renting from Uhaul.Greta S.
I was forced to pick up the truck a day early, but told I would only be charged for 1 day, but charged 3 day rental. This should have been clear and was not my fault the office was closed. I tried calling them to understand the charge, but get no answer. I would think twice before using them again.fran G.