The person whom I dealt with was super helpful
CECIL H.
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oviedo, FL 32765
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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I made a reservation for Sunday afternoon, picking up a 15' truck at Compass Moving & Storage in Oviedo, FL. But when I arrived to get the truck, no one was at the office, even though it was during business hours and the sign said 'OPEN.' We knocked on the door and waited for 15 minutes. I then called the office (11) times - no answer. Left a voicemail â€" never got a response. As I had to get our things out of a house before a showing, we were on a tight schedule. I went back the next day (my last possible day to move these items from the house) and my reservation had been canceled by 'someone.' It took 10-15 minutes to finally get set up and get the truck. This was an absolute clown show of customer service that, honestly, deserves a partial or full refund. I will actively look for opportunities to tell others to avoid this U-HAUL service location.
matthew P.AC wasn't working in truck off and on first day then not at all second day. There was no key to the door padlock. I needed this and didn't have use of it. I even went to look at another location's 15' truck to confirm it had that. Assumed it would be on my truck. I was on deadline with moving helpers and at $1,19 per mile had no stores nearby to purchase a lock. I had to change all plans to make sure nothing was in the truck overnight. All in all not my best rental of at least 8-9 over the last several years.
David W.07.20..20.23..Good Morning U-HAUL Whent to U-HAUL to Rent a Truck... Walked In and Meet ANTHONY and ASHLEY TWO of The-MOST Polite and Nicest People Anywheres-EVER......!!! I-WILL-DEFINITELY RECOMMEND COMPASS Self Storage AND U-HAUL Truck Rental...☆☆☆☆☆ +☆ AT THE END OF IT ALL WE BECAME FRIENDS AND...now-a-Days Good People are HARD-2-FIND--->>> THE-ONLY-THING Missing Was the Coffee-Machine.....☕ï¸...improve..!! THX-U-HAUL... WE WILL-B-BACK....
Carlos A.They charged me $30 for cleaning which I didn't even use it moved a bed frame no furniture no trash or small items i left nothing in the car that is really ripping off
Lucy Y.