Upon entering the cab of the truck, I found a broken methamphetamine pipe in the cupholder closest to the steering wheel. I found it after I had already pulled off. I stopped to get a drink and when my drink wouldn't sit upright, I looked and that's what was in the cupholder. It was dirty in the front and dirty in the back. I don't find it right that we didn't get our whole refund back as we turned it in in the exact condition it was in when we got it. I believe we did accidentally leave a dog bed in there but that was on accident. I've never used a U-Haul and not gotten my refund back. I don't understand.
Kristy L.
M&R Grocery
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ozark, AL 36360
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Just making sure that everything is up to part. The only thing wrong was that the light was out in the back cabin
GREGORY H.The sales rep at M&R Grocery was very competent and helpful. My overall trip and towing experience with UHaul itself up to that point and during the trip was a disaster with many hours spent on hold and callbacks that never happened. I will avoid renting from UHaul in the future.
Eric B.I agree to the 0,5 mile over charge. I however disagree with the fuel charge. I turned it in with more gas than I received it with and have pictures to prove it.
jeff S.Dropped off. After hours
Kimberly K.