has nothing to do with location but UHaul. I scheduled a 15ft truck because it was the only one available but I wanted to add accessories later and couldn't because I couldn't edit the order. I called the pickup location to find out that the truck reserved would not be available. I told them that I couldn't log back in to UHaul to cancel and was told to call direct. I did and was able to cancel and schedule another larger truck which is what I wanted in the first place but pickup was later than I wanted. Reserved it anyway out of necessity. Arrived early to get the truck and it too wasn't available and would not be returned until 2 hrs after the reserved time. your associated there called and located a truck at the first pickup location that was to also be the larger truck there that was reserved for the next day. A contract swap was worked out. I then drove to the location got the truck and returned home to start loading. Only then did I realize that the truck I was given was a 15 ft and not a 20 ft truck. I had added 24 pads and an appliance dolly because of the expected room. I didn't not even open the pads because we had to prioritize what would be loaded. Summarize: I went through three dealers and three trucks just to end up with the wrong truck and unable to use pads added to be used with the truck I wanted and was told I was picking up. Scheduling is poor and now I'll see what Customer Service is.
Location de remorque et remorquage à Ozark, AL chez M&R Grocery
Déménagement en provenance/direction de Ozark, AL? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Ozark, AL 36360 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Ozark, AL
Les remorques fermées à Ozark, AL sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez M&R Grocery!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Ozark, AL 36360. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez M&R Grocery représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Ozark, AL conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Ozark, AL !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Try not to take 1hr or more to get you check out
I reserved a truck at the Dothan, AL location and was rerouted to Ozark, AL. I spent almost 4 hours there to get the truck. The owner wasn't feeling well and didn't have anyone else there to do the work. He might need to train others how to run the Uhaul business in case something like this should happen again. The computers went down and it was just a complete mess! I was moving my belongings from Dothan, AL to Troy, AL, so just imagine me having to leave Dothan to go to Ozark, and then back to Dothan to load and move to Troy. Everyone was irritated.
The pickup process was slow.
This was an excellent rental location... and I would rent from here again.
Wasnt told i was being charges for insurance coverage and was charged an extra 100 dollars then uhaul wouldn't refund
My original reservation was with Miller Custom Cycles in Ozark, AL, but after they didn't show up to rent it the trailer or even open their business, Uhaul transferred my reservation to M&R Groceries. The lady and gentlemen that worked there were very friendly and got me the taller that I needed very quickly.
Very nice person
Service was platinum above any other uhaul I've ever used before.
My only complaint about the entire experience was that my res was transferred 25 mi away from the requested pickup address, and I wasn't notified until the morning before. Due to my circumstances, this caused me to go over on the mileage. This is in no way m&r's fault. They were great.
Just keep doing what you doing good business thank you
Nothing more it's all good
The retailer was EXTREMELY unhelpful and in fact was an impediment to renting the truck online. The rental agreement was NOT was listed on the website. Why do we have to pay extra mileage for a truck that was not available in the city we needed? The website said the rental included 140 miles. This is NOT what the extremely unhelpful agent said and is in fact what was on the website. I have pictures confirming the mileage and the fact that no truck was available at the starting location and that we had to choose an alternate location.
This place is awesome!!! Mo, the owner of the location we rented the Uhaul truck stayed opened for us to get there to pick up the truck. He was super nice and professional.
I will rent from this guy called MO again .grate guy Thanks u haul .thank you mo
Great service !
What a crap of shit you have to jump through to haul a small car. I will not recommend "U-Haul" to none of my friends, however, anyone that I don't care for, I will be the one to recommend U-Haul to, in hoopes that they will also have to deal with the idiots that run your company. To tell me that a 1 Ton chevy truck can';t handle the load"Crap", that a Ton and a half can't handle it "BullCrap", I would tell you that first,you must pull your heads out of your ass, then clean the crap off your eyes and face, thensee what nonsence you dickheads are up too. No, I will not waste my time again,
Software updates were giving trouble to reserve the truck.
Nothing wrong with the location but u haul over booked the truck I had reserved. This made me find another location charged me for larger truck that I didn't need fuel gauge wasn't 1/2 tank when I picked it up. The other location was on my way to where I was moving from but had to go 20+ miles out of the way to get the truck but yet I still was only allowed certain amount of miles. Just bad experience altogether.
The UHaul rep was very efficient and friendly! I will definitely recommend this location again!
You can have a truck available in my location - Eufaula, AL, - which had two U-Haul rental locations but no trucks - instead of making me drive an hour away to this location. Your online reservation system SUUUUUUUUCKS.
Customer service was extremely slow and this location was not the one which we selected. We ended up having to drive 45 minutes to arrive at this location, and then it took us a while to actually pick up the truck due to the slow customer service. The person who checked us out also forgot our dolly rental so we had to spend additional time to rent the dolly. All of this time spent arriving at this location and getting through the slow customer service delayed our moving day by a few hours, which was absolutely crucial. I will not be recommending this location or services to any friends or customers as I was extremely unhappy with my experience there.
As far as the truck, everything was great. But a friend of mine had also rented a U-Haul this weekend and theirs had a set of hand trucks and a bag full of moving blankets in the back. I would recommend putting these items in the back of all of your trucks.
Seems the staff are not very well-versed in computers. It may have just been a fluke. Gentleman was extremely slow and there may have been problems with the order of the previous customer which held things up as well. My entire moving plan was delayed by 1 1/2 hours because it took me that long from my scheduled pick-up time until I was able to drive away with the truck. Very frustrating.