Trailer rented was very old and dirty on the inside from years of use. Was surprised that employee did not assist in connecting trailer to my truck. I was left all alone to connect and lift it. Was incredibly difficult as it was parked on an incline.PHILIP M.
Trailer Rental & Towing in Paducah, KY at Dreamcatcher Enterprizes
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Paducah, KY 42001
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Terry at Dreamcatchers in Paducah Kentucky was AWESOME.John B.
I enjoyed working with Jessi Schneider to rent my uhaul. She is very pleasant, has a great attitude, and professional. We look forward to using this location again in the future. Thank you, Jeff WallaceJefferson W.
Convenient location, fast check-in, easy check-out. It was perfect! Thank you!THOMAS S.
They could not have been more helpful and understanding. Given we had our brakes go out, we had lost confidence in U-Haul, but they restored it and the rest of the trip we felt safe in one of their trucks. They also did a great job of transferring our stuff from the first U-Haul to theirs.RUTH ELLEN P.
Although this location is not well-maintained to say the least, the personnel was nice and went above and beyond to get us our truck on time, but according to her the location she picked it up from left the truck in bad shape with a broken mirror and a jerky transmission.Joseph B.
Difficult to find and closed when we dropped off, so no contact with personnel. But once we found it, it was easy. No complaints.Eugene F.
Not to allow there dog to come at you growling. And more friendlyJohn C.
Brittany I believe was the name of the lady that rented to us. She was very knowledgeable and friendly. A good representative for your company.STEPHEN K.
I could never get anyone to answer the phone number during normal business hours. I dropped off the equipment after hours, but could never get confirmation that they received the equipment. I even called and left a voice message the Next business day. I completed the turn in process online and uploaded a photo of the trailer. Hopefully its good-To-go.kurt F.
They went above and beyond by traveling to a different town to pick up the trailer when one was not available in Paducah. Outstanding customer service.Thomas S.
The attendant unhooked the trailer from the car and then connected the trailer to a pull cart. I offered to help or assist the attendant said no help required. The attendant then moved the trailer in a way which hit the back bumper and Back Right quarter panel side of my new car and scratched the paint. We require a full repair of the car to be made so the car is back to original condition. The attendant took pictures and indicated U Haul would cover this. I certainly expect so. Sincerely Tim OCONNOR 315-558-9909Tim O.
Just what you expect for customer service!Christopher G.
The Individual making the reservations making the contract is not fit for this job I wait 45 minutes to get my trailer and I had a reservation in a day before headJoseph S.
The person I dealt with was on the phone they entire time, and it was obviously a personal call, she was also late.Cody R.
Apparently not very well maintained as we blew a tire soon after leaving Chicago. Waited almost 2 and a half hours for someone to come replace tire. Time wasted, and made for a very late night down to Florida!Steve C.
Anything very good for me. Thanks. Thepthanathep C.
They did not check my trailer back in? A Uhaul person had to call me 5 days later to ask where I dropped it off.Howard M.
I've been to this location four times, have called twice and left messages and have not seen or heard from anyone from this company. They are not helpful. I don't know why U-Haul allows these people to have their sign and provide their trucks.Al L.
We were very positively impressed by the staff.Joseph M.
I'd confirmed a 26' rental Via phone to another uhaul location but that place showed no confirmation for me. That's when to dream catcher uhaul on my own to find another truck. Dream Catcher was helpful and professional. Come to find out the phone call rolled to call center and they had me picking up my 26' truck at location across town that wasn't available for the Saturday pick up.John T.
The truck contained a dolly and pads. I was not offered the chance to use these and did not know they were in the truck. I did not use these items (I had my own dolly which was quite superior to yours). When my bill showed up by email, there was a $10 charge for these 2 items. I was not given an opportunity to review the bill. I was told that I would receive a credit when I called and complained. I have received nothing. Out of Principle, I will not use U-Haul again if I have an alternative. By the way, this was the Lone Oak, KY branch that this happened at.Lou D.
It was the wrong size truck for the auto transport and the lady overrideded the system to get me in the truckAndrew C.
Needs no improvement.Craig L.
Great place to get a trailer I have used it twice and have had a pleasant experience each time.Robert H.